This company sent me the wrong supplies, when I changed insurance companies, they kept billing the OLD company even though they were given the new insurance company information multiple times. The new insurance company even called them to tell them they were billing the wrong company! Now, not only are they billing the wrong company but they are billing me multiple times for the same item! Too bad I cannot rate them a ZERO!
—If I could have given 0 stars, I would have. This place has horrible customer service. They dont return calls, the have apparently lost my husband's...
I've been using Metro Medical Supply for two years now and they are fantastic! Previously I had been using another local business to get my special insoles and diabetic shoes each year w/limited choices of shoes and that required me to pick up my insoles one set at a time throughout the year. Metro has a vast selection of shoes, they trust we are intelligent enough to manage our insoles and deliver all 3 sets at once allowing me to rotate them and never have to spend a couple of weeks walking on flattened worn out insoles. The people that work there are caring, compassionate and competent. I RECOMMEND THEM HANDS DOWN! They have a vast assortment of supplies such as diabetic socks, Vital Wrap System (a wonderful machine that delivers heat or cold to the wrap you put around your back, knee, etc., medicare will pay for one new wrap ea 6 mos. We are fortunate to have them here.
very professional, wonderful equipment and friendly staff