We desperately needed a wheelchair van for a day and had no idea about this company. So glad we found them. Were got a really nice van with a ramp and it made possible a really special day for our family. everyone was impressed with the van, unlike any other rental company we tried before, and certainly better that the my alternative. Will be calling again soon.
I had to rent a car from this location on two separate occassions within a one-month period. When I went in the first time i was helped by a very nice gentleman. I had an emergency situation and needed a car right then. I cant remember his name but he was truly a life saver that day. He got me in and out in no time and for a great deal. The second time I had to go in was right before Thanksgiving holiday and even as crazy as it may have seemed and as busy the people that I spoke with we're still professional. I really appreciated Dino who is the rep who helped us. I placed a reservation for a car and realize once getting there that it would not accommodate my whole family and Dino took us around and allowed us to hand pick the right car for us. I appreciated Dino and enterprise!
Expecting Enterprise employed to be a lot more nicer and not so rude! These people are in a rush and not taking enough time to make sure the customer leaves happy. They did not try to solve my problem practically kicked me out and told me to figure it out, it sad because there was more the 5 people in the office and the guy Who seemed to be charged told us what we had to do and walked away no one else in there try to help or gave us a different route knowing we weren't from OK pretty much they said you're screwed.
Professional service; easy pick up and ride back; knowledgeable staff when responding on phone or in person. Thanks to Matt and all the staff.
They really moved through several customers fairly quickly and with friendly attitudes. It did seem that since this was an airport facility and everyone had reserved a car that they could have planned better to have additional staff. No fault to the team that was there.
Outstanding value for the car and excellent service. Staff was extremely fast and courteous and the car was a pleasure to drive! Highly recommend his company and location!
I was able to rent a handicap minivan quickly. I thought it might be old or something. But it looked like a new one. Thank you...... Allison
The customer service was great as always! I was disappointed however that I didn't get the car I thought I was going to get. I think that Enterprise should have a way you select/reserve specific vehicles. Also the windshield washer fluid was out so a double check on the fluids should before customers drive off.
This was a perfect car renting experience that allowed me to visit my loved one out of town! Thank you very much!
Great place to work. I would recommend anyone needing a part time job, 20 hours a week or so to get a driver or shuttlers job at Avis Budget at Tulsa International Airport.