Just got done with the first and last experience with service after the sale.What was scheduled to be 3 hours went 5 hours because they did not have the trade-in at the dealership. They lent it out to a customer before they had the title, before they paid off my loan, before any paperwork was completed, etc. I drove 2 1/2 hours to get the cattle guard moved from my trade-in truck to the new truck. It was scheduled on Thursday for the following Wednesday at 9AM. They didn't get the trade-in to the dealership until 11:30AM on Wednesday. Then, at 1:45PM, they said the cattle guard did not have the same mounts so it could not be transferred. No compensation was made for my time, the gas for the 5 hour round trip, or their incompetence. I do not recommend Bob Moore to anyone. I won't even go back for the detail that I am owed because they didn't have time to do it during delivery.Awful experience. Avoid Bob Moore Dodge Jeep Ram Chrysler!
1500 E State Highway 114Southlake, TX 76092
From Business: Grubbs Infiniti, located in Grapevine, Texas, is a full-service automobile dealership that offers new vehicles from Infiniti and all makes of Pre-Owned vehicles. We offer several models, such as the Q40, Q50, Q60 Coupe and Convertible, Q70, QX50, QX60, QX70 and QX80. Grubbs Infiniti provides a range of cars, and sport util…
I-35 & S Guthrie ExitGuthrie, OK 73044
From Business: Oklahoma's only one stop/ all inclusive mobility sales and service center. Oklahoma's Largest Provider of Wheelchair Vans, Wheelchair Lifts, Mobility Driving Equi…
The dealership was very helpful with all of my questions. And unlike other dealerships, They weren't pushy or aggressive.
They advertised a car for $4750 on their website , but when I requested financing , they changed the price to $8400 , Deceptive !!
Very awesome place to buy a car. The women really take care of you! The men were great too, but the girls really took an interest in you. Awesome cars and great people. Don't recommend often, but great place! Couldn't have been happier with my new car either.
Cars were amazing!! It was kind of hard to choose from, but Brittany took very good care of us. She looked at each car with us and showed us everything. We went on three test drives and actually had a fun time. It's strange to say we had a fun time buying a car, but at this place it's hard not too! Family owned and they took care of us like family. We absolutely loved this environment and definitely recommend!
The perfect car buying experience. Little to no haggling over price. Brittany was honest and not pushy. She was very knowledgeable and made my whole car buying experience a breeze. They had a great selection of cars to choose from.
Great sales department! Zac and Brittany really took good care of me. They made sure I was comfortable with every decision before proceeding and explained every bit very well. They really made me feel comfortable about buying a car and helping my credit. Very satisfied and would definitely recommend to someone else! Great selection of cars too!
Wouldn't let me have the car checked out by a mechanic. Definitely has something to hide. Played games with me.
Bad bad bad. Bought a car from them, pd 14000 over blue book paid huge payments for over 2 years went to trade it in and they wanted 3000! Was originally told to keep it for a year and I could trade it in. Lived the car hated them. Finally got fed up with them and told them I wasn't going to make another payment. 4 says later they pickex it up. Never again. Crooks all the way.
We needed a van for our daughter and grandchild that was reliable, had air conditioning and was reasonable priced. These guys worked very hard to find just the right van all while they were very busy selling many other cars to other people.This is a busy car lot with a lot of inventory. There's no pressure, but take your time and test drive the cars. Looks like they have been in business since 1991 and that says a lot since most used car dealers don't make it that long. Great experience...couldn't be happier.