AVOID THIS AT ALL COSTS!!! Poor customer service upon dropping off item and picking it up. Item was ruined and besides that was done poorly too, as if the first part wasn't bad enough! For the sake of your personal belongings and you, Would recommend any other engraving services in Tulsa area or OK,TX,KS before this place! Secretary behind the desk dealt with my question of customer service with, "Just take it and get out."