They took care of my mother since my sister and I didn't live close. Their team is always available to answer any questions and mom loves her caregiver.
My mother knows one of the nurses who works for Safe Homecare. We called them to do an initial consultation to help us with my disabled uncle. The operations manager came out and spoke to us about everything. She stated she would need to re-arrange an employees schedule so he could come to help us. We discussed pay rate and told her we would be paying privately by cash or check. She stated the employee would be out in a couple days to get started. We NEVER heard back from them again. We called several times to see what was going on, only to be ignored.
I have had nothing but problems from the first day! The staff is EXTREMELY rude! They never delived any of my son's IV Meds on time! They would tell me to skip a doses because they don't deliver when the main reason I choose to use them is because they do deliver and my son has a life threatening illness and can't be unattended or go out in public much due to the germs. This is by far the worst customer care and service! I will never use them or recommed them to anyone!!! Every week is a battle to get Meds made and delivered
Apria is on the top of my list to NEVER use again! My insurance bought my oxygen machine for my home and my portable container thing that puts out air when Im mobile when we lived in Alasaka. We moved to OK a yr ago and once they figured out that I wasn't renting from them they pretty much cut me off... said they were not making any money off me.. if the machines are not broken they why would I rent for now? When they delivered oxygen they never billed the Insurance, I had to pay it. RUDE Awful Manager, she has a building full of employees that hate her! We just bought a new portable oxygen machine, and Blue cross paid for it, no more Oxygen cans needed and Blue Cross Blue Sheild is paying for it! Screw you Apria , count on bad reviews whenever I get the opportunity!