I love this bank. bank of America is one of the best banks in all of the us even though it is not all over the us I still love this bank.
The absolute worse bank there is. I opened an account on the 8th and a week later they already charging me for a statement that had no transactions and then charged me $25 to close it and still not one transaction! !! Pure garbage!
Let me just start off by saying that ALL of the employees at this particular branch are exceptional people, and their performance has been nothing less of outstanding. However, the upper, upper, management has been absolutely awful. And I say the upper, upper management as in THE PRESIDENT OF THE COMPANY. Horrible. Just horrible. He treats his GOOD, HARD-WORKING AND RELIABLE employees like absolute dirt. HE does not deserve ANY of your busniness, whatsoever. As long as you bank with Stillwater, you are putting money in HIS pockets. Just don't. Take it from me. Take your money elsewhere, for the sake of those hard-working employees that he has, to put it lightly, screwed over. Have a lovely day.
I have been a loyal customer with the bank for eight years and have a mortgage account with this bank. I have noticed a steady decline in customer service since being bought by Central Bank. Today was the worst customer service experience ever. Looks like they will be losing a long standing customer.
One Of The WORST Banks in Oklahoma, Had 8 Accounts With them for Over 10-Years Than Ownership & management Changed The Are SO hard to deal with On So Many Levels Its unreal. We Closed all Accounts Business & Personal except 2 & they are Next. We were Not a Small Customer ether, we moved 5-Figures some months. so if they can't take care of the Big Boys Well good Luck Little Guy
After opening account I was told that once my direct deposit open they would apply 150 credit..after opening account..I was told i must have misunderstood they were sorry after explaining again what happen the asst. Manager was sarcastic and rude. I will be looking for another bank not because of not getting the credit but because of the way the asst. Manager handled the matter ...just rude and unprofessional
Lori with Valley National Bank has helped us with a refinance and multiple questions about loans. She has always been helpful and quick to get the answers back to us. Jackie and Mark Morris
We refinanced our home through Valley National and I was very pleased with the way we were treated, the rate and closing costs. Be sure to look up Lori Ott, she is really great to work with. Highly recommended.
I would recommend this business to everyone. Small business with people who value their customers and are willing to go the extra mile to ensure customer satisfaction.