Overall I would rate my experience as a success. Our water heater burst and flooded out into the hall, We called around and Burggraf offered the best price. They gave an estimate on price along with when they could get there to do the work. They were about 30 minutes late but I'm not going to fault them too much for that, once they got there they were awesome.
As an insurance agent, you always want to make sure the clients are happy with company recommendation that you give them. Over the past 3 years I've always been able to count on Burggraf Restoration. They have always been honest, reliable, and professional with every client that we have sent there way. Great job guys!
Stay away from this company they will charge you for stuff they do not do. poor workmanship, they did not bring the right tools had to borrow tools from me. when I confronted them about the billing they lied to me even though I have proof that they did not do what they said they did. Warning to all I would go through their billing with a fine tooth comb they overcharged and charge for stuff they do not do. Both workers were high as a kite and wreaked of weed. Had a cell phone stolen while they we're doing the work. Nothing but bad experiences with this company. I called them the day of the loss they did not come out for a couple of days and then showed up at night and did not leave until 10 o'clock at night! very unprofessional!
This company is a scam. Unethical and unorganized owners (both father & son) that are just after a buck! They don't care about you or your property. Their equipment is trash and so is the service. Don't let them into your home!
Showed up on time and worked all day until the job was complete. The people that cleaned my ducts and lined them were experts. First class and hard workers. The Manager however is some what to be desired. I was told after the job was completed they would come back out in approximately 30 days to touch up any areas that might have been missed. Well 90 days went by and no phone call to schedule the inspection. When i called them the manager apologized and scheduled an appointment with me. On the day of my appointment no one showed up. When i called about it he never entered it into the computer. Then he said they would be out the following day in the afternoon, well come about 4pm i called and he wanted to reschedule. I then told him i refuse to wait any longer, they were supposed be call after 30 days. He then told me he called and left messages on my phone which he never did. This man lied to me, if i had to use this company again i would not pay them in full until they came back and finished the job. But again the workers were PRO'S and did an excellant job.
EXPERT AIR DUCT CLEANING DOES A GREAT JOB AND IS VERY PROFESSIONAL AND VERY REASONABLY PRICED BUT THIS IS NOT THEIR NUMBER THE CORRECT NUMBER IS 918-409-6848
I had these guys come by the house to inspect my in slab ducts. They were quick and friendly it took less than a hour to inspect all 17 in slab ducts!! I hope this has a PSO rebates for sealing the ducts. Its way cheaper and quicker than replacing the ducts. I'm getting it done in January and hope PSO has rebates in 2016. I'm getting it done one way or the other just hoping PSO is going to help with the cost :-)
I would highly recommend this company.I have used their services on my personal home as well as my rental properties and they have always been fair.
EXCELLENT WORKMANSHIP ! The work was great, the people were great,they took care of mt deductable.I would use them again.
We had a fire and didnt know what to do. I called Burggraf and they came right out and did a wonderfull job for us. I would HIGHLY recommend their service.I hope this neverhappens to you but if it does give them a call