What You Need to Know About Traditional Water Heaters »
Decide if a traditional water heater is right for you, and how to find the right one.
Decide if a traditional water heater is right for you, and how to find the right one.
Hard water can cause scaly buildup on your bathroom and kitchen fixtures; increase water bills; and clog pipes. Learn what you can…
Water heaters differ in terms of the fuel they require. Each type of water heater has its strengths and drawbacks, including fuel type, and it can be helpful to know what these a…
Replaced my hot water heater. Fast service, was very reasonable compared to the other company I called.
Not completing inspection at our company so we can get our gas turned on and its 35 degrees today. Have called multiple times and keep getting put off. He is in no hurry because he has already been paid for the work that isn't complete. Do your research. We wish we would of. We will probably have to pay another plumber to complete the job.
Amazing service got me in quick Bobby is a great and trusting guy very happy with the work that was done
How does a plumbing company like Williams Plumbing and Drain get such a high rating with the BBB? I chose this company because of the high rating. My mistake, should have consulted friends and family, because if I had I would never have chose this company. No one had anything good to say about them, even a family member that works for a large business said their company would never use them again. I had them out to deal with an issue where it took 10 minutes to get hot water to the kitchen. They sold me a product (Instahot hot water heater) that stopped working after less than a week. First of all it did not fix the issue. Even though I was assured this would work for us. After it was installed it gave us a tiny stream of hot water, and hot water maybe lasted a minute. I expressed my dissatisfaction at the time, but was told this is how they work. I paid everything in advance so nothing I could do. It ended up costing me $1,300. I called the company after it stopped working. I was told they would send someone out due to the fact it was not working, but would charge a service fee. I told them I was not going to pay any more money to them. After several weeks of talking to several different people, and getting a rude supervisor, who on several occasions pretty much told me I was lying about what I was told, they finally said they would refund for the Instahot heater ($250.00). I did not think this was a fair resolution. I told them this was unacceptable. They said take it, or leave it. I issued a complaint to the BBB. After weeks of responses and saying things that were not true, they again offered $250.00. Again I told them this was unacceptable. It has been over a month and I have not heard any response, nor do I expect to. I will never use this company again, and will never rely on BBB rating to choose a business.
They don't stand by their shoddy work. They have the least amount of integrity that I've ever dealt with. No warrantees, and I've had two separate leaks where they put in new water lines. The leaks have caused serious property damage and black mold, making me sick. I wouldn't trust them to even plunge the toilet, let alone pay way too much for an amateur remodeling job.
A couple years back I called because there was water rapidly flowing from under my parents house (crawl space). The guy came out with his apprentice the first time and all he did was stabbed a T-handle in the ground and said, "Yup... you got a leak" (15min of work to tell me something I already knew). He said he would get back with us mid week to start on it. Two days later I called and he stated he had went out again to check on it when I wasn't there. He said it was still to wet to start on it. I asked him if he shut the water off and he said no. I told him it would NEVER be dry under that house if he didn't turn the water off. He stated he put a pump under the house to dry out out. When I went to check the situation , I noticed it was MY PUMP from the garage and the water was still gushing out from under the house. I called him back and left a voice mail telling him I was shutting the water off to the house because it would never dry out under those conditions. He called back the next day, 4 days after the initial contact, and said he came out again and it was still wet under the house and he wouldn't be able to work on it. When I called his boss to complain about the time it was taking and lack of knowledge the plumber had in plumbing, his boss replied with, "So what do you want me to do". ARE FREAKING KIDDING ME?? The plumber called me within the hour and proceeded to tell me I owed him $400 for him and his apprentices time. I asked him what the apprentice did and he stated he rode with him to the location. I said I wasn't paying him for the apprentice. He didn't need the apprentice to follow him around and stab a T-handle in the ground. He made the comment, "OH... you're one of those f***s trying to skip out on your bill". I asked him to repeat himself and he went off for me calling his boss. He proceeded to tell me he was going to "whoop my ass". Little did he know... I love to throw down in T-town! I gave him every opportunity, but he never showed up.
William's Plumbing & Drain Service is a class act. I called them out on an emergency for one of my customers that had raw sewage backing up in their store and they were out in no time at all and got them all fixed up. It's kind of hard when you are calling from out of state and need help but William's just jumped right in and got my customer out of a big jam. I really appreciate their professionalism and integrity. I will be calling them again and again!! :o)Thank you so much! - Approved Maintenance - Wichita, Kansas
Scheduled an appointment.....plumber never showed up to our home. Called and spoke with Toni.....WOW!!! I've never spoken to someone so rude. She basically told me they are having 'employee problems' and I should be more understanding. I took the entire day off work for this appointment. I called Mullins Plumbing and explained my problem...within 40 minutes they sent out two plumbers, did an excellent job!!!! I'm sticking with MULLINS Plumbing. True professionals I every way.......
I'm horribly disappointed by how much I've had to struggle to get everything done properly after paying thousands of dollars to have them remodel my bathroom. It took three times longer than they said it would, the tile wasn't done right or fixed after the second guy was put in the job, and then there was a leak that ruined the brand new ceiling and walls, which it took all summer to get someone to get to fixing, but now I have holes in my ceiling and wall that they refuse to patch to finish the job. They're known for using subcontractors and having a lack of communication, blowing off customers once they've paid and now it seems to be common practice to blow off appointments for months then try and force you to pay more for work they should have done already.
The service with Paragon Plumbing was exceptional. Our hot water heater flooded our house and after cleaning up what we could we called Collin at Paragon. He came (on a Sunday) and gave us an estimate and let is know he could start then. We were of course grateful to have hot water so he started then. He even went so far as to make sure our wood and walls were free of rot. He was very quick and professional, a perfectionist of the best kind. We are so glad we have a plumber in town to rely on!
If you own a house or commercial building, you're bound to need a plumber at some point. Here's a list of the different kinds of plumbing services you might need assistance with:
You might only think of needing a plumber when the pipes in your house burst. However, a plumbing contractor also installs all of those pipes, whether they're made of PVC or copper, in your building. Professional plumbing services also lay pipe in place for wastewater, rainwater runoff and even air conditioning systems.
Not only do they install pipes, plumbers set up sewer lines and vents as well as gutters, down pipes and storage tanks for residential and commercial facilities.
Just like getting a regular oil change for your car or truck, your home's pipes and water system also need regular maintenance and check-ups to ensure they're running right. This is why plumbers also offer upkeep services to test your entire plumbing system on a monthly or biannual basis to catch any issues with your pipes before they become an emergency.
This type of work spans from moving a water line or cleaning a sewer line to installing an ice maker or even a hot tub.
Most likely, you'll need a plumber in case of an emergency repair. Services can run the gamut from repairing a clogged toilet and leaking faucets to replacing whole water heating systems. Some jobs can take just a few hours while others might require a day or two of work if the repairs are extensive, such as replacing a hot water heater.
Other tough jobs could require your plumbing contractor to put his or her carpentry skills to work by sawing through walls to get to your pipes.
You can also hire a plumber to get the cost-saving advice you need. If you're interested in buying a new home or property, it's smart to hire a contractor or a plumbing service to not only tell you if the building's foundation is sound, but also if the pipes are in good working order. You wouldn't want to purchase a new house and repair the damage someone else did to the property. This is why many plumbers also offer consultancy work to check a facility's water and gas systems and advise home and building owners on best practices they can perform to minimize damage to their pipes.
Having plumbing work done, whether it's for your home or business, can be incredibly expensive. That's why it's vital for you to ask a plumbing service the right kind of questions before you hire them. You want to do as much due diligence on your part as possible to get a professional who will not only do quality work but also charge you a fair price for it.
It's best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair. This can spare you the extra worry and anxiety of having to track down a plumber if you have a broken pipe. Additionally, it can save you from being overcharged.
However, what should you ask a plumbing service if you've never even hired one before? Here are a few questions that can help you identify the professional from the amateur:
Are you licensed and registered?
Some states do not require plumbers to be licensed, but for the safety of your house, the people living under your roof and for your pocketbook, you'll want a licensed plumber to do the needed work.
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.
Check your state's laws beforehand, as hiring an unlicensed plumber could be illegal where you live.
Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.
Are you insured and bonded?
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building. Remember, not all plumbers are the same and not all of them carry the necessary insurance and bonds to protect themselves and your home from damage or shoddy work.
How many years have you been in business?
Not only do you want a licensed and trustworthy professional, you'll want one who's been in business for a few years. More experience also means the plumber will have a prior work history you can check. A more inexperienced plumber might not have many customer reviews or examples of his or her work to show you.
What, if any, professional associations do you belong to?
It can never hurt to ask plumbers if they're part of a professional association, whether it's a state or national group. Being a part of a professional organization provides an extra guarantee that the person you hire is licensed and offers you a warranty for their labor.
May I have a list of references?
While it's advisable to ask friends, family and neighbors if they can recommend a good plumber, they might not have anyone you can call. With that said, it's best to ask a plumbing service for a list of references that you can contact to get a good picture of the kind of work their business does and if it's quality or not.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
Do you offer a written warranty for your work?
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.
Will I need a permit for this work?
If a plumber needs to do major repairs to your house, the work could call for a permit. You'll want this since a permit provides added assurance that the work is done correctly. Having this added measure in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you ever plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will also want to check any large work you did to make sure it was done properly.
To keep yourself safe from fraud or a possible scam, always remember to ask plumbers for their license along with a written warranty for their labor. Besides this, further safeguard yourself by checking their references and ensure they or their company is insured and bonded to do their work.
While it's smart to get maintenance work done on your pipes every once in a while, there are a number of prevention tips that will not only prolong the life of your pipes but also help you save on your water bill. Here are a few you should keep in mind:
Be mindful of how much water you use in your bathroom, kitchen and even outdoors when watering your lawn. Make sure your toilet handle works properly and doesn't stick. You don't want it continuously flushing. Replace your old shower heads with more efficient low-flow options that can cut down on the gallons of water you use each morning.
Simple things such as turning off the sink while you brush your teeth or only running your dishwasher or clothes washer when you have a full load to clean can make more efficient use of water.
You won't always need to call a plumber to help you fix a nasty clog if you treat your pipes right. Don't use your toilet or kitchen sink like a trash can by stuffing hard to flush material down the drain or pouring fats and oils down the pipe. Throw coffee grounds and eggshells in the garage instead of in your sink. Also, only use your toilet to flush human waste and toilet paper, because any other materials could clog your commode.
Frozen pipes are hazardous and can cause massive amounts of damage to your home. To prevent your pipes from freezing during the winter, run your faucets at a trickle and keep your house's heater at 55 degrees Fahrenheit or above to keep the water flowing.
Plumbing problems come in all shapes and sizes. The following are some of the most common, as well as how to fix them:
If you turn on your bathroom or kitchen sink in the morning to find brown or rust-colored water coming out of your faucet, don't panic. The discoloration is most likely due to old iron pipes or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
Leaky and Dripping Faucets
Having a leaking or dripping faucet can run up your water bill. To fix it, first shut off the water under the sink then remove any decorative parts of the faucet and replace the washer and O-ring before reassembling everything.
Your water heater could be the cause of a lot of issues around your home, from a lack of hot water to foul smells and popping sounds. Hire a professional plumber to take care of the more complex jobs that a heater can require. However, if you're having hot water issues, you can simply examine the thermostat and adjust it accordingly.
If you hear odd sounds coming from your water heater, it could be due to sediment building up. To get rid of this, make sure you clean out the heater every few months. However, if you hear a boiling noise, it could mean the heater is overheating and you should call a plumbing professional as soon as possible.
Drain and Toilet Clogs
Before calling a plumber, try to unclog your drains and toilets yourself by using a plunger. Make sure you use a standard bell-shaped plunger for your sink and shower drains and a plunger with a flanged end for your toilets. If neither type can loosen the pipe blockage, put a plumber's snake to use. Ratchet the snake down the pipe to eliminate any clogs.