I would love to tell you about the quality & craftsmanship of the windows, but I never got that far. The customer service by the product rep was so bad I had to order my windows elsewhere. Went to a showroom here in LA that reps many companies, loved the La Loma windows, but decided to speak to the company for more info. On Tues I called Dan O'Rourke, the So Cal Rep for the company. He was amazing over the phone & agreed to come to my home the next next to see the project, a transformation of a Mediterranean home into an Indonesian home. I texted him the next day to get an ETA, he said he would let me know around 2pm. Never heard from him at 2pm when he said he would let me know. Never heard from him on Thurs. Fri., disappointed, I texted him that this was highly unprofessional. I rec'd back was a text that he had an emergency & couldn't help me. I knew this was a fabrication as evidenced by what he told the company after I called to complain. He lied to cover up for his no show.
Bill came to rescue us from 2 interior window casements that had deteriorated, one from a leak and one from aggressive termites. He rebuilt both ca…
Joe, started out helpful. He was doing multiple jobs. Soon he was taking over a week to finish a job. I had to babysit. The last job he over charged and did not finish. Dark paint smeared. He left a hole in the side of my house. They also destroyed part of my green house and a table. Do not use him. He is not trust worthy. I am going to call BBB.
Very artistic, professional and affordable. Definitely recommendScrewie's to everyone who needs iron work done.
When I phoned Will describing my garage door problem, he knew exactly what the problem was and had the parts on hand ready to fix it. I highly recommend them and would call them again in a heartbeat if I have any issues in the future with my garage door.