Totally arbitrary about pickup times - must have cans out by 6:00 AM (and guard them to prevent overturning by javalinas!) but pickup might be in the afternoon (after we call and complain.) Driver has no regular route, so the office can't help. Maybe another company- - -
1301 West Newton DRTucson, AZ 85704
From Business: Oro Valley Cleaning Services is a proud member of the Better Business Bureau and we provide domestic and commercial cleaning in Arizona. Our professional cleaners…
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…
Serving the Tucson Area.
From Business: Monday-Friday, Call for Quote. ZTERS provides dumpster rentals, portable toilets, fence rentals and more. Portable toilets are great for special events and construction sites. Construction site porta-potties are serviced weekly and billed on a monthly basis. Zters also provides all types of commercial dumpster services and…
Serving the Tucson Area.
From Business: Monday-Friday, Call for Quote. Zters provides dumpster rentals, portable toilets, fence rentals and more. Portable toilets are great for special events and construction sites. Construction site porta-potties are serviced weekly and billed on a monthly basis. Zters also provides all types of commercial dumpster services and…
We use them for recycling and garbage. We have been missed 3 out of the last 5 weeks on one or the other. This week it was both. We got the same excuse this time as all other times I have called in. "We have a new driver on that route". They have to be the highest turnover rate in AZ.
about once a month my garbage doesn't get picked up. i call and they say they have a new driver and to wait till 6pm. 0f course he never comes and the office is now closed. all i want is for them to pick the garbage up per their agreement, am i missing something??? their rates are good but i sure question their commitment.
Can I give this company NO STARS!? I would really like to because they have consistently unreliable services, and I have given them more than a year to try to correct the problem. They appear to have a great website and if you have a missed trash pick up you can theoretically go on and request a missed trash pick up. But then they miss that too. And then the next week for your regular pick up day they dont come either! Before you know it you have a garage full of stinking trash and the operations manager doesn't call you back. The support staff that takes your call can't help you at all. They try to connect it to a supervisor and I literally waited on the phone for 40 minutes and never connected to anyone to help me. I have no choice but to cancel this company. They're worthless. I'm going to report them to the county supervisor and to the Better Business Bureau. Don't waste your time with this company.
Very poor service. Low prices but at a cost. I called to resume service after a vacation leave and they cancelled my account. I ordered new service and was told that I would receive the cans in 7 days. That did not happened. I missed two weekly pickups because of no cans and when I called they had lost my order. Fortunately I had recorded the call on my phone. That, however, did not help. I now have to wait for 4 weeks to get a pick-up. I will have to take the trash to the landfill myself. Awful service.
We have to call every friday on pick up day for 4 weeks in a row. The bills are always wrong on the balance owed