I just picked-up 3 flasks for engraving. I submitted them early, a month or so ago, in the event a problem existed and I would have time to get it fixed. No problem, done before Thanksgiving as agreed upon and SUPER QUALITY, FLAWLESS WORK! I asked them to check for leaks prior to engraving and they did, cheerfully. Without question, this will be my GO-TO engraving business and will be adamantly recommended!!