Many choices of machine-sizes (from 1 load to 5 loads). Lots of tables for folding. Always very clean. Esp. nice during off peak hours; Dinner time &early during the week. Staff friendly, helpful. Dryers are large so clothes dry quickly. Chip Cards used for machines can be refunded each time. Very happy with this place.
1398 W Woodacre DrSahuarita, AZ 85629
From Business: Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a hig…
Do not waste your money at The Laundry on Pantano! I went to wash blankets and haven't used my laundry card, which still had money on it, in over a year. Not only did the rude attendant tell me that the card wasn't theirs but proceed to call me a liar and started to argue with me. I have a washer and dryer at home, I don't go to the laundry mat unless I am washing my winter blankets. Alice, you shouldn't be in customer service!
They offer one room of cartpet or tile cleaned free as the catch. It is actually a vacuum sales company.
How would you like someone in your home to clean your carpeting that rattled on for THREE hours about a vacuum cleaner pitch and never cleaned your carpet. He took samples of areas that had grit. I live in sandy AZ and the sand blows everywhere. He could not run the cleaner because I did not own it so we never got the carpeting cleaned. What a joke
I've never seen a business run as unprofessionally as this one. They lie to their customers . They never return phone calls. My advice is to never do business with them. They will promise you the world and give you nothing!!!!
Horrible service by Karen Forman. I went to drop off my dress shirts and i asked for a quote for press only. This employee named Andrew advised that it was 30% off of 2.60. When i went to pick up my clothes Karen (who says its the owner) she was trying to charge me almost 6 dlls per shirt. I advised her of the quote i received the day before and instead of apologizing and providing great customer service after this mistake she was incredible rude and condescending. I've never experience this from an "owner" at any place. Never going back!
They have ruined 2 of my favorite shirts - at 2 different times. After I received the 1st shirt that was extremely stretched out and at the point unwearable, I gave them the benefit of the doubt and continued going there. just this past week I again received my shirt back that was completely stretched out and unwearable. When I showed them the shirt, the male said there was nothing he would do and walked away. The female said she remembers cleaning the shirt for the past year and it was old. I spent approximately $75 on this shirt and cannot afford to keep replacing shirts every year due to the dry cleaner ruining them. Terrible customer service.
Heirloom comforter was left on 6/26 and after 5 trips there I finally got it back today with water stains, and their attempts at removing those and a starchy/gluey 2 foot long streak. Still have the stains and faded spots where they tried to remove the starch?/glue?. Yes they refunded my money, but there were no marks or stains when I brought it in...just needed a bi-annual refresher, which has been done for about 50 years with no probs!
Horrible Horrible Horrible! Staff has no idea how to count. They argued with me about how many shirts I had. The job they did was absolutely terrible. I have to replace 2 shirts because they damaged them. They argued with me about the damage said it was brought in that way. I had to leave before I was to grab the lady and shake some sense in her. They have no right to operate a business!
After spending $60.00 for washing clothes was told I was using to many baskets. I asked where should I put my clothes I was informed I would be physically removed if I didn't get my clothes out of the baskets. The dryers don't dry the clothes very well and the washers smell like mold I SPENT OVER $60.00 and my clothes are still damp.