Pipes: When to Repair, When to Replace, and Average Costs »
Don't wait until it's too late. Repairing and replacing your pipes is important, especially if you live in areas with extreme weat…
Tucson, AZ 85705
From Business: Why choose Apperson Plumbing? Welcome to Apperson Plumbing Service, Inc., the Tucson area's most trusted team of plumbing professionals since 1949. When plumbing …
Don't wait until it's too late. Repairing and replacing your pipes is important, especially if you live in areas with extreme weat…
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I’m new in town and have been here about 7 months. So needless to say, when it comes to finding a plumber I’m at the mercy of customer reviews online. What makes this interesting is that although I have a Condo I’m house sitting for my parents this week as they are on vacation, again. It must be nice to be retired. ;-) I’ll provide a brief description of the problem and how it was resolved. I came home from work (it was dark out) to find the water was not working. I checked the main valve on the sidewalk where the water meter is located and found it still turned on. I found that the main water valve that feeds the house was turned off. Vandals? Apparently not, the previous owner had installed a T-valve onto the main water line that goes into the house. The T-valve was for the irrigation system in the front yard. Since my parents have bought the house 5 years ago they have landscaped the front and back yards and installed a new irrigation system with timers all controlled from the backyard. The old T-valve was not being used and hasn’t for 5 years. The T-valve had a PVC pipe coming out with an on/off valve on it. Well the PVC pipe broke and was shooting water up in the air. A neighbor turned it off. Thank you neighbor! I searched the internet for a plumber and found several. I read through the customer comments and decided to call Aarow Plumbing. I left a message early in the morning and was called back promptly. I spoke with Rocky, I explained the situation and he advised me that he can come out and repair it that day. He provided me an arrival window of about an hour as he was coming from across town. (BTW there are no freeways in Tucson. Why? Poor city planning! And there are more pot holes then I have ever seen, even more that Chicago, Detroit and Minneapolis all of which I have lived for work. But I digress) He also provided me with an explanation of how I was going to be billed and an initial estimate. Rocky showed up on time and repaired the broken T-valve and got the water running. The cost of the repair came in under the estimate. Rocky was able and willing to take the credit card payment from my parents over the phone. I would strongly recommend Rocky and Aarow Plumbing. Rocky was very knowledgeable and has integrity. But most importantly for this review, Rocky and Aarow Plumbing has earned the respect and future business from my father, a retired Air Force officer whose life mottos are integrity, honor and always do the right thing, even when nobody is watching. Thank you Rocky and Aarow Plumbing!
Today was a really horrible day until I called Best Price Plumbing. I woke up to my bath tub full of gross smelly water. I called a couple of well known companies in town and told them what was going on. The first thing out of every one of their mouths was…Well sounds like you need to have your tank drained. Now take note that not one of them even offered to come out and look. Now I am in tears and I called Best Price Plumbing and they told me they would come and look at the problem and see what needed to be done. I was sooo thankful that they would just look at it. They got there in under an hour. They spent about 30 minutes tracking the clog and found that I had a clog just before the clean out. They fixed the problem and everything is as good as new. I was so relieved to find out that some people really do care about their customers and they charged a really really fair price for the work. I was so disgusted with the other companies that I called and complained to the managers, but got the same response….Sorry madam, we should of taken a look at it, and I will be talking to my dispatchers to find out why that was not done… you know that did not happen!!!! I thank Best Price Plumbing for taking the time to get to know the problem and taking care of their customers. I will be a customer for life. Thank you again for the great work.
Lenny with Raindance Plumbing has gone above and beyond for us. We used him for a remodeled bathroom first, and he did a great job and was very reliable. Then when we were ready to remodel our kitchen, we called him again. We had some setbacks with some of the other contractors, and we were on a very tight deadline. Our drywallers were supposed to start hanging drywall the next day, so that cabinets could be installed the day after that. The other contractors told me that it couldn't get done in time...that we would have to delay the cabinet install. Lenny said that although he had an emergency call to take care of, he would come back that night and get the job finished. He finished the emergency call and came back at 10 pm. He worked until 3:00 am re-routing plumbing lines, running a gas line, and running a water line for a pot filler above the stove. It was unbelievable. I still can't believe his commitment to customer service. He deserves an award. We were able to have the drywallers start in the morning and the cabinet install went as planned. We will have a kitchen for Christmas! I can't tell you how happy my husband and I are, along with our 3 kids. I would recommend Lenny with Raindance Plumbing to anyone. He is committed, timely, and I totally trusted him in our home. Thank you Lenny! We are so grateful!
we had them out to replace our hot water heater. The tech arrived within scheduled time frame and was very courteous. We got other estimates from home depot and lowe's but we were still on the fence. When the tech looked at our old water heater, he explained the building codes have changed over the last 20 years and we would need to have some code updating done to be in compliance with the city, consisting of some minor vent piping, a sediment trap being installed on our gas connection of the water heater, and our temperature and pressure relief valve needed to be "hard piped" with a union instead of the flexible line used prior. When we asked home depot and lowes about the updating, they said they do not do updating and that the updates would need to be done before they could install. Our estimate from aarow included everything, even haul away! There prices were on point and competitive. I am sure glad we found a company as honest and informative as aarow. We subsequently had them do the work and couldn't be happier. We will recommend them to all our friends and family. Thanks again for a job well done.
Ok, where's the 10 stars?? We had a pipe break on a Saturday and in desperation I tried just about everyone I could find in the plumbing listings. Cool Running was the first company to call me back, within a couple minutes; some who finally did couldn't fit me in for days, some gave me the impersonal runaround on the phone, some never called back period. Of all who responded, their rates were the most reasonable. The gentleman who arrived was amazing - so pleasant, courteous, efficient, knew just what to do and had us up and running and for a couple hundred dollars we were cured of a problem we were afraid might cost many times that. He guaranteed his work for two years! No plumber has ever done that; they always find some way to sidestep responsibility for what happens after they leave. I can't say enough about them - no bells and whistles, fancy trucks and signage and full page eye catching ads; just good, honest, prompt, trustworthy, awesome service. I will recommend them to all my friends.
I called Best Price Plumbing and spoke to "Gilbert" first thing in the morning. He was able to meet me at my rental in a few hours, located the underground "clay" pipe in just a few minutes because he was efficient enough to contact the city planning office to get the information before I arrived at the property. He actually found the clean out, cleared the line into the house and out to the street and started raising the clean out connection all in under 90 minutes. This guy is awesome!!! Plus he did with out robbing me blind. His price was more the have that of several phone quotes I had already gotten. I can not say enough about how happy I was to have found him on YP.com. Thanks Gilbert, you really are the "Best Price for Plumping" not to mention fantastic service.
Great Company! My septic spit up junk all over my bathtub because I hadn't pumped it in years. Not only did they come out on the weekend to immediately give it a short-term fix, but the office manager answered all of my septic questions. I'm a city girl, so I had no idea that you need to pump it every six years, or so. Then they came back during the week, so I wouldn't have to pay the weekend rate, with two men, to pump the whole thing out, which was filled to the top. They were very nice and professional, and knew what they were doing. They didn't waste any time getting to work in our 100 degrees plus temperatures, and they even gave us a Senior Citizen discount. I was also happy that they cleaned up all their work, and left my backyard looking just like it did before they did the dig up.
Called Aarow Plumbing when I woke up to find my hallway, garage, and laundry room full of water due to a broken water heater. Robert showed up within an hour and took over getting rid of the water and contacting a restoration company. His brother, Rocky, arrived shortly after the restoration company left and he installed the new water heater. I like to support small, local, family run businesses whenever possible. These guys were knowledgeable, courteous, and got the job done quickly. I hope I won't have to call them again for awhile but I definitely recommend Aarow Plumbing and feel better knowing that I have good people standing by if I need them.
I never had the need for a plumber until this week. Our shower had started from a slow drip to an almost constant low run. i searched the phone directory and then looked on yellow pages.com. Once I saw the reviews for "the big name guys" and the reviews for Aarow, I gave Aarow a call. They scheduled an appointment to work with my schedule, arrived promtly, fixed the leak and had to contend with my over zealous dogs (17month old & 14 month old labs). They gave me an accurate estimate and finished the work quickly. I will never use anyone else should I have any other problems and I highly reccommend them. Thanks Aarow and Rocky!!!!
If I can base an opinion on one instance of service (which in this case I am convinced is NOT foolish) I would tell my friends to "Look no further than Aarow plumbing for your plumbing needs". This company responded rapidly and dealt with my problem professionally in all aspects. Aarow's representative, Rocky, demonstrated a work ethic and an eye for detail that seems to be lacking in so many, so called, professionals these days. I have a home warranty policy and will insist on having Aarow respond to any future plumbing needs I may have.
If you own a house or commercial building, you're bound to need a plumber at some point. Here's a list of the different kinds of plumbing services you might need assistance with:
You might only think of needing a plumber when the pipes in your house burst. However, a plumbing contractor also installs all of those pipes, whether they're made of PVC or copper, in your building. Professional plumbing services also lay pipe in place for wastewater, rainwater runoff and even air conditioning systems.
Not only do they install pipes, plumbers set up sewer lines and vents as well as gutters, down pipes and storage tanks for residential and commercial facilities.
Just like getting a regular oil change for your car or truck, your home's pipes and water system also need regular maintenance and check-ups to ensure they're running right. This is why plumbers also offer upkeep services to test your entire plumbing system on a monthly or biannual basis to catch any issues with your pipes before they become an emergency.
This type of work spans from moving a water line or cleaning a sewer line to installing an ice maker or even a hot tub.
Most likely, you'll need a plumber in case of an emergency repair. Services can run the gamut from repairing a clogged toilet and leaking faucets to replacing whole water heating systems. Some jobs can take just a few hours while others might require a day or two of work if the repairs are extensive, such as replacing a hot water heater.
Other tough jobs could require your plumbing contractor to put his or her carpentry skills to work by sawing through walls to get to your pipes.
You can also hire a plumber to get the cost-saving advice you need. If you're interested in buying a new home or property, it's smart to hire a contractor or a plumbing service to not only tell you if the building's foundation is sound, but also if the pipes are in good working order. You wouldn't want to purchase a new house and repair the damage someone else did to the property. This is why many plumbers also offer consultancy work to check a facility's water and gas systems and advise home and building owners on best practices they can perform to minimize damage to their pipes.
Having plumbing work done, whether it's for your home or business, can be incredibly expensive. That's why it's vital for you to ask a plumbing service the right kind of questions before you hire them. You want to do as much due diligence on your part as possible to get a professional who will not only do quality work but also charge you a fair price for it.
It's best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair. This can spare you the extra worry and anxiety of having to track down a plumber if you have a broken pipe. Additionally, it can save you from being overcharged.
However, what should you ask a plumbing service if you've never even hired one before? Here are a few questions that can help you identify the professional from the amateur:
Are you licensed and registered?
Some states do not require plumbers to be licensed, but for the safety of your house, the people living under your roof and for your pocketbook, you'll want a licensed plumber to do the needed work.
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.
Check your state's laws beforehand, as hiring an unlicensed plumber could be illegal where you live.
Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.
Are you insured and bonded?
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building. Remember, not all plumbers are the same and not all of them carry the necessary insurance and bonds to protect themselves and your home from damage or shoddy work.
How many years have you been in business?
Not only do you want a licensed and trustworthy professional, you'll want one who's been in business for a few years. More experience also means the plumber will have a prior work history you can check. A more inexperienced plumber might not have many customer reviews or examples of his or her work to show you.
What, if any, professional associations do you belong to?
It can never hurt to ask plumbers if they're part of a professional association, whether it's a state or national group. Being a part of a professional organization provides an extra guarantee that the person you hire is licensed and offers you a warranty for their labor.
May I have a list of references?
While it's advisable to ask friends, family and neighbors if they can recommend a good plumber, they might not have anyone you can call. With that said, it's best to ask a plumbing service for a list of references that you can contact to get a good picture of the kind of work their business does and if it's quality or not.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
Do you offer a written warranty for your work?
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.
Will I need a permit for this work?
If a plumber needs to do major repairs to your house, the work could call for a permit. You'll want this since a permit provides added assurance that the work is done correctly. Having this added measure in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you ever plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will also want to check any large work you did to make sure it was done properly.
To keep yourself safe from fraud or a possible scam, always remember to ask plumbers for their license along with a written warranty for their labor. Besides this, further safeguard yourself by checking their references and ensure they or their company is insured and bonded to do their work.
While it's smart to get maintenance work done on your pipes every once in a while, there are a number of prevention tips that will not only prolong the life of your pipes but also help you save on your water bill. Here are a few you should keep in mind:
Be mindful of how much water you use in your bathroom, kitchen and even outdoors when watering your lawn. Make sure your toilet handle works properly and doesn't stick. You don't want it continuously flushing. Replace your old shower heads with more efficient low-flow options that can cut down on the gallons of water you use each morning.
Simple things such as turning off the sink while you brush your teeth or only running your dishwasher or clothes washer when you have a full load to clean can make more efficient use of water.
You won't always need to call a plumber to help you fix a nasty clog if you treat your pipes right. Don't use your toilet or kitchen sink like a trash can by stuffing hard to flush material down the drain or pouring fats and oils down the pipe. Throw coffee grounds and eggshells in the garage instead of in your sink. Also, only use your toilet to flush human waste and toilet paper, because any other materials could clog your commode.
Frozen pipes are hazardous and can cause massive amounts of damage to your home. To prevent your pipes from freezing during the winter, run your faucets at a trickle and keep your house's heater at 55 degrees Fahrenheit or above to keep the water flowing.
Plumbing problems come in all shapes and sizes. The following are some of the most common, as well as how to fix them:
If you turn on your bathroom or kitchen sink in the morning to find brown or rust-colored water coming out of your faucet, don't panic. The discoloration is most likely due to old iron pipes or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
Leaky and Dripping Faucets
Having a leaking or dripping faucet can run up your water bill. To fix it, first shut off the water under the sink then remove any decorative parts of the faucet and replace the washer and O-ring before reassembling everything.
Your water heater could be the cause of a lot of issues around your home, from a lack of hot water to foul smells and popping sounds. Hire a professional plumber to take care of the more complex jobs that a heater can require. However, if you're having hot water issues, you can simply examine the thermostat and adjust it accordingly.
If you hear odd sounds coming from your water heater, it could be due to sediment building up. To get rid of this, make sure you clean out the heater every few months. However, if you hear a boiling noise, it could mean the heater is overheating and you should call a plumbing professional as soon as possible.
Drain and Toilet Clogs
Before calling a plumber, try to unclog your drains and toilets yourself by using a plunger. Make sure you use a standard bell-shaped plunger for your sink and shower drains and a plunger with a flanged end for your toilets. If neither type can loosen the pipe blockage, put a plumber's snake to use. Ratchet the snake down the pipe to eliminate any clogs.