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Sears is the #1 Appliance Services Provider according to IBISWorld Inc. market share data. Call or Click to Schedule your Service. We're the Kenmore experts.

General Info
Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's #1 appliance services provider -wherever you bought it, we’ll repair it. 24/7 Customer Support. What to expect: Call before we arrive, Estimate before we begin work, 90 day satisfaction guarantee on parts and labor. We’re the largest appliance services provider in the country and we’re right around the corner! Plus, you will save 20% on all in-home repairs! Our expert technicians will process payment and any coupons or discounts at the time of service.
Hours
Regular Hours
Mon - Sun:
Services/Products
  • Sears Home Services is number one in appliance repair. We offer In-Home Repair & Maintenance Services for the following: Washers & Dryers, Refrigerators and Freezers, Cooking Appliances, Dishwashers, Microwaves, Riding Mowers, Snow Blowers and more! We also offer multiple solutions for all budgets, and service most brands regardless of where you bought it. Trust the Appliance Repair Experts at Sears. For expert repair services, Call 1-800-280-5986 for more information.
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother, Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Ennox, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Kohler, Lawnboy, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Mage, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Odak, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
visa, amex, discover, master card
Location
Tucson Mall
Amenities
24/7 Customer Support - 90 day satisfaction guarantee on parts and labor
Categories
Major Appliance Parts, Appliance Installation, Dishwasher Repair & Service, Electronic Equipment & Supplies-Repair & Service, Exercising Equipment-Service & Repair, Lawn Mowers, Lawn Mowers-Sharpening & Repairing, Major Appliance Refinishing & Repair, Major Appliances, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Small Appliance Repair, Small Appliances, Television & Radio-Service & Repair, Tractor Repair & Service, Vacuum Cleaners-Repair & Service, Washers & Dryers Service & Repair

Reviews

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SS
Susan S.

11/11/2017

Overall

We have used Sears Appliance Repair since 2008. They have done a first class job taking care of our Dishwasher, Washer and Dryer. Not only have they repaired these appliances, but they have given us valuable tips on the best way to care for them. The technicians have been professional and pleasant to work with. I recommend this service.

RP
Robert P.

07/18/2017

Overall
Selection
Service

The serviceman was knowledgeable and friendly.. We saved purchasing a brand new dryer by heeding his advice...Our problem was a clogged vent.. After we fixed this ,the dryer is working like it should..

TR
T R.

04/21/2017

Overall

Sears keeps sending me an email to rate them for our A/C repair. We only had a spring check-up, not a repair. So here goes..... The sears tech came from Phoenix. Nice enough. He powered through the check faster than we are used to which is ok as long as he didn't skip or miss anything. The reason why I am only giving 2 stars is because he spent more than 30 minutes afterwards trying to convince us to buy a different kind of warranty for our house, instead of the Sears Home Warranty. He said we couldn't look up the information up on the Sears website and he didn't have any pamphlets with the information. We just had to give him more than $500 dollars. Thought it was a scam and was really surprised that he would do that, being the blue shirt Sears guys.

GS
Gail S.

02/17/2017

Overall

great service with Edward. Thank you for your service and attention to the details. Edward did a great job explaining what the issue is that is causing the problems and explained how he fixed it.

MH
Martin H.

02/07/2017

Overall

We called Sears for our first annual check up on our new washer and dryer that is part of our extended service plan. The one item that we wanted addressed was that the door on the front load washer was leaking. The Tech told us that we needed to change the soap we were using. He also stated that even if he changed the door gasket, once hair got into the gasket again, it would leak - so he did nothing. This is not what you want to hear after spending the money on expensive appliances like we did.

RR
Rachelle R.

01/01/2017

Overall
Selection
Service

I was very pleased with the service even though the reservation person failed to give the serviceman the refrigerator model # etc so that the correct filter was in the truck. The serviceman came back with the filter later that day to correct the error and I was very happy he went to take care of all that for me.

LT
L. T.

12/24/2016

Overall
Service

I have been very disappointed with the service repair and the technician. I have voiced on multiple repairs that the ice maker dispenses both cubed and crushed ice which I highly dislike and is not normal. Each time, the technician responds that it is a "Samsung thing" and adds negative comments about the Samsung refrigerator which is not acting in the best interest and representation of Sears and Samsung. I do not want that technician back in my home to do sny service repair work. Very dissatisfied!

WA
Wayne A.

12/12/2016

Overall

As usual tech was very experienced and capable. repair was done to wife's satisfaction and that is what really counts.

LE
Les E.

11/18/2016

Overall
Service

We had David #0001545 and he is wonderful. Makes sure everything is checked and working properly, does not rush anything, answers questions and gave me good tips on keeping my washer and dryer clean on a monthly cleaning. Very pleasant gentleman. We have had him before and was so happy to see him back. L. Erdman

KN
Kathryn N.

11/15/2016

Overall
Selection
Service

The technician was friendly, professional and proficient. I was favorably impressed. She completed the appliance checkup in an efficient manner. I have used this service before and experienced for good service!

KT
Karyn T.

10/08/2016

Overall
Selection
Service

Very satisfied with Sears service. Technicians are professional and friendly. They take the time to fully explain the necessary repair.

EC
Eileen C.

10/05/2016

Overall

Love doing business with Sears, but don't like that I couldn't schedule with a person to discuss the problem I was having...had to do it on line. Had a window of between 10:00 am and 2:00 pm. Finally got a call around 5:30 pm from the tech apologizing that the call just got added to his schedule and he could be there in 20 minutes. The problem that I stated on the on line form was that I believed the dryer tubing/piping had to be cleaned out due to lint build up...the tech (who was great and very professional) said that they don't do that and that we would have to call another company who does that sort of thing. I could have saved the $79.00 service call if I could have talked to a real person when scheduling and they could have told me that. Frustrated.

JH
Jj H.

09/26/2016

Overall

John from Sears Tucson was on-time, fixed the problem in short order and was on his way. Couldn't ask for better service!

RN
Richard N.

09/26/2016

Overall
Service

The repair man who worked on our refrigerator did an excellent job. He kept my wife and I informed as he checked on all the functions of the refrigerator. He was very courteous and worked efficiently. We would welcome him back anytime.

AS
Albert S.

09/08/2016

Overall
Selection
Service

Jose was extremely courteous, professional and solved our problem quickly. Jose is an asset to Sear's Home Service.

GS
Gretchen S.

09/05/2016

Overall
Selection
Service

David arrived on time and fixed my dishwasher closing mechanism. He had to order some parts because the upper blade had come off and it needed some clips. He showed me how to do it myself to save some $ but I will most likely call them back when they arrive. Thanks, Sears!

LF
Larry F.

08/31/2016

Overall
Selection
Service

After a few unsatisfactory repairs from locals I stumbled on the Sears site what a difference. The technician was excellent, did the necessary repair, tidied up and was gone. Now the future is much less daunting with Seers at hand to attend to my appliances.

VB
Vicke B.

08/14/2016

Overall

On time, knowledgeable and nice. Gave dishwasher a good cleaning. Working much better although fear we will still need to replace soon.

Nancy L.

07/09/2016

Overall
Selection
Service

Worst ever

Tie frame was between 8am and 12....got here around 2.

Told me I didn't know how to use the remote,,,,,showed me

STILL NOT WORKING LIKE IT SHOULD!

It has nothing to do with the problem

ML
Mary L.

06/28/2016

Overall
Selection
Service

Very quick repair and the service representative Carlos was informative and completed the work quickly.