OK Feed & Supply
3701 E Fort Lowell Rd, Tucson, AZ 85716
|Mon - Fri:|
Phone: (520) 318-9323
Fax: (520) 318-9323
Fax Number: (520) 318-9323
TollFree: (800) 552-7583
05/20/2012Provided by Citysearch -
IVE DEALT WITH OK FEED FOR YEARS AND I TELL YOU THEY HAVE GREATLY INFORMED EMPLOYEES AND THEY TREAT YOU RIGHT,GET YOU WITH THE CORRECT PRODUCT FOR YOUR PETS PRODUCT AND THEY KNOW EVERYTHING YOU NEED TO KNOW. EX.MY DOG GOT PARVO BAD SHAPE CALLED OKF SAID THEY HAD A PRODUCT CALLED PARV-AID FROM AMBER PRODUCTS WE BOUGHT IT THAT WAS THREE YEARS AGO.ANGEL IS HAPPY AND HEALTHY . THANK YOU OKF YOUR GREAT
04/23/2012Provided by Citysearch -
How the manager of this questionable place keeps his position as manager makes me wonder (how this place stays in business makes me wonder, too).
Apparently his name is KIP. He's the tall, ill-natured, old guy behind the counter that looks like he hasn't had a good BM in over a month.
I don't want to write a long story of what took place with ol' KIP but in short he out-right refused to exchange a product, purchased the day before, that turned out to be defective. KIP claimed that the package had been opened so he could not take it back (yes, I know - how are you supposed to know it's defective if you don't open it). I didn't want my money back; I just wanted to exchange the product for one that was not defective - to get what I paid for. No dice. And KIP wasn't nice about it. It was so bizarre that I thought he was joking at first - but he wasn't.
I'm no doctor but either this guy has something seriously wrong with his mind or he's just a plain old, miserable, hateful person.
Either way he's sick and he has no right to treat people so badly.
I will NEVER set foot in that god-forsaken place again. Their items are way over-priced anyway - and the staff isn't all that helpful or friendly.
Spend your hard-earned money with a store that appreciates their customers, not one that is abusive and hateful.
04/18/2012Provided by Citysearch -
First, let me say I have NEVER written a negative review like this before. I tend to work very well with people, and even if we have different views, usually seem to be able to work things out. NOT THE CASE with KIP at OK Feeds. We had a HORRIBLE experience at OK feed this week. We purchased 2 baby turkeys, and even though we have started many baby chicks/turkeys with great success, it became clear one was ill. She wouldn't eat/drink from the time we brought her home, and even though we gave her the usual heatlamp/water/food/quiet space with just the other tukeyy, she died w/i 12 hours. When I called the store to explain what happened and ask to exchange her, I was routed to KIP, who was as cold and insensitive as they come! He just kept repeating, as soon as you walk out the door, we have no further responsibility. No apologies, No sorry your turkey died, NOTHING! I asked if they would consider an exception since we are experienced baby bird folks and felt we did everything as needed...a big NO WAY!
I called several other feed stores in town and all assured me they either have a conditional policy if bird dies in first day or so, or even if they have a no return policy, they will make exceptions in cases such as this.
Unfortunately, no one in town has baby turkeys right now, and it is best to have them in pairs. SO, while we NEVER plan to shop there after this, we went back this afternoon to get a companion for our other turkey.When we got there, and my daughter told the one clerk what happened, he said he knew exactly which bird it was (we purchased 4 total: 2 turkeys, 2 chicks). WHY would he sell a bird he could predict wasn't doing well???
We'll see how this one does. So far the new turkey looks pretty depleted_ shaking and hovering, not eating or drinking. I'm concerned the birds have been overly stressed in their environment there and we are suffering the effects.. We noted they had dead birds in their cages, and their attitude towards the birds is pretty rough. We also bought some chickens in their larger bird area, and they were quite rough with the big net they used to catch 4-5 at a time, then fished out the one we wanted. All in all, I am disgusted with their attitude, as well as their treatment, of their birds.
I have worked as an RN for 28 years. I'm used to working with all types of people, and caring for people. Our family is big into animals: horses, goats, chickens, dogs, cats, etc. I am saddened that the coarse, indifferent attitude of one person such as KIP, can be so toxic.
I encourage you to take your business elsewhere. There are many great, caring feed stores around Tucson. I know, we buy a lot of FEED!
11/15/2011Provided by Citysearch -
I really take cannot understand the need to be so vengeful towards a local business. I have been a customer for close to 18 years...and I have never been treated poorly. I may have come in sometimes when the business has been slammed, and they do not have time to chat, much less, to hardly get the phone, but they are always professional and nice. I recently placed a call to discuss my dog food of choice with a wonderful employee, Rachel, and she was genuinely concerned with answering my ?'s truthfully, and patiently. At not time did I feel that I was not a valued customer. She gave me the name of some other food I will research, and I will say I will continue to stick with O.K. Feed. Many thanks, Rachel is an asset to your name!!!
05/05/2011Provided by Citysearch -
Some of the employees at Okay Feed are very arrogant with know it all attitudes, the owner, Doug, has always been very nice and accommodating, and I love Kip, although he is not the owner, he is the one employee that I really really like. The employees that I refer to are sometimes totally rude, ignoring the customers that have been coming there for years, like the others, if there was another choice, Pet Club might be one, I would be there in a second!!!!!!!!!!!!! no way to treat long-time customers, we are ready to mutiny!!!!!!
09/26/2010Provided by Citysearch -
I just started shopping at OK Feeds about 2 months ago. I've only really dealt with Jade. She is extremely helpful, patient, and nice. A few of the other employees said a few words to me and they too were nice, helpful, and even humorous. From what I've read, I hope I never meet or have to deal with the owner. All these people can't be wrong. I wish the best to everyone. Thank you.
09/19/2010Provided by Citysearch -
I have read a few of the comments and have read that some people would like to take their business else where, but dont know where else to go. Well if you are looking for Good Quality Dog/ Cat food, supplies, and treats, go to Paws and Claws at Ft Lowell and Campbel in the Blockbuster / Baggins Plaza. The owner is very friendly, the prices are way better then the feed stores , you will be shocked at how much cheaper Paws -n-Claws is. Paws carries everything from Raw food and bones, bully's, another great food that ok feed doesnt carry is Fromm and, a large variety of cans. Also, if there is something you want on a regular basis and the owner doesnt carry it, most of the time she will order it for you and start to carry it. The owners name is Pam and she has a great personality, very friendly. Check it out- you wont be disappointed. I use to go to the feed store on a regular basis now I only go to Paws-n- Claws..
05/13/2010Provided by Citysearch -
This is the second time I have tried to purchase livestock from OK feeds and the second time I have had dead animals within 4 days. This time the entire crop was dead within 3 days. We contacted them to tell them this and the owner refused to refund us any money saying that ""Even if you are one foot off the property"" they do not stand behind the health of their animals. I thought the first time was just bad luck, but it is obvious now that this is just the level of care they put into their products.
Anytime we have purchased from any other supplier we have had zero problems. OK feeds sells sick livestock and does not stand behind the health or quality of their product. Unless you have money and time to burn go to another supplier.
01/18/2009Provided by Citysearch -
While the range of products (especially of high quality pet foods) is excellent and, yes, there are diamonds amongst the rough and gruff ...... I really wish they had some local competition because I would love to give my business elsewhere.
As an animal lover devoted to animal welfare issues, some of their practices appall me. I'm not going to list the many occasions, but some that immediately come to mind include: the giving of a breeder's card by a lead employee to a customer inquiring about purchasing a rabbit while knowing we have local rabbit rescue desperate for homes, and their tri-annual giving away of day old kittens to inexperienced (though well-intentioned people) from feral cats that live on their property that need to be spayed and neutered. C'mon! They rent traps to the public and are a block away from the Humane Soc. S/N clinic. When addressing these concerns or even offering to assist, I have been met with the same response as others have reported in their reviews. And by the way, it IS against the law to leave an animal unattended in a vehicle.
Thankfully, OK Feed no longer sells birds.
Terrible owner responses to a frequent customer.
I shopped at OK feed regularly, but now I can not shop in a store when the owner is impolite.
The store owner said, ?we don?t own a web site, so you can?t write a review (on the store quality). And I wouldn?t know how to read one ...anyway?.
We had bought a small chicken which died 1 hours later? ""no foul play""....Owner had no concerns.
See Arizona feeds for chickens.
Rude discourteous disrespectful owner.
Nice helpful staff, but the owner is A WINNER!! NOT..
I had an issue with a product, so I wanted to talk to the manager.
The owner came to talk with me.
He had an irritated attitude, and made the matters worst.
As a regular customer, I WILL NO LONGER SHOP AT? OK FEED!!!
09/27/2007Provided by Citysearch -
I have been shopping at OK Feeds for several years. The atmosphere is relaxed and welcoming. The employees are friendly and knowledgeable. OK stocks a large variety of supplies and feed for a variety of animals, as well as beautiful, healthy parrots and other birds. I would recommend OK to anyone that loves their companion animals. Definetly worth the drive across town!
07/20/2007Provided by Citysearch -
I've been a loyal customer at OK Feed for YEARS. I always loved it. However, today that all changed. In the parking lot I saw the car next to me had left their dog in the car. In the middle of July, close to noon. I went inside and told the girl at the cash register that someone had left their dog in the car. The employee said that it wasn't her concern, she wasn't going to do anything about it. A few minutes later I saw her again and said that I didn't appreciate her attitude towards me regarding the dog in the car. After some back and forth, she decided I needed to speak to her manager instead. He came out all aggressive and angry. he informed me, and I quote, ""I don't care if 10 people leave 10 dogs in cars out there. it's not my concern and I'm not going to do anything about it. It's not illegal and I'm not going to play a cop."" I was shocked. Floored. Their attitude was callous--and I will never return to their business again.
12/28/2006Provided by Citysearch -
Good selection of products for all types of animals/pets. Very accomodating staff. A real western atmosphere but not intimidating to walk into for us city slickers. I travel quite a ways to get there but they have the specialty food i need, so I'm happy to make the trip. Closed Sundays, but can't have everything!
07/22/2006Provided by Citysearch -
They are always willing to help and listen! If you want a down home feel here in the city, you'll find it at OK feed. The service is outstanding. I go many miles out of my way to shop there. They are FAR superior to any 'pet-place' chain in Tucson. A++ in my book! HIGHLY RECOMMENDED!