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12/16/2011
Ordered a 3x Clopay insulated door from Home Depot. Kaiser Installation. After installation I told the installer that I paid for a lock and new weatherstripping. (I can see the sun in the garage) He said to call Home Depot back. Kaiser returns, a week later, installs lock and new weatherstripping. I can see the sun even more in my garage and theres no windows. I tell the very rude installer its not acceptable. He hammers a few more nails... I can still see the sun and I know the weatherstripping is not installed correctly. He never removed the prior caulking, so the weatherstripping is not sitting flush, so not sealing properly. He aslo didnt caulk the new stuff! Didnt clean up. He tells me, he's handing the paperwork in, "Call Home Depot." I call Home Depot ASAP. The owner of Kaiser calls me and blows me off with "Techy"excuses... I hate it when they think women are stupid. Hello? (Im in the roofing/siding/ finish carpetry construction business.) I have NEVER seen such shoddy lack of pride workmanship, poor customer service and a FY attitude from employees.
Details
Phone: (520) 884-1771
Address: 1942 W Price St, Tucson, AZ 85705
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