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This si the worst place I have ever lived in in my life. Roaches which they dont get rid of. My fridge broke , my electric in the bathroom blew out, my plumbing barely works and my swamp cooling has been running for 5 days and wont shut off!! I am FREEZING!! It is like living in a slum!!!
We rented a house through Grijalva for a year and we have several complaints about them. We moved in January and the furnace was already on, ok good. But when March came around and we were having a record breaking year for the heat, it took them well over a month to get someone to turn the swamp cooler on. We had two small children at the time and it was creeping toward 90 degrees inside our own house. We ran fans and opened windows but that did nothing. We called multiple times to ask to have someone turn the swamp cooler on but they said they only had one small company turning on swamp coolers and they were booked. If that were the case then they should have hired another company to work.
We had this same problem again when winter came around. Our house was reaching 59 degrees at night and again it took them over a month to have someone turn the furnace back on.
When we had a huge monsoon hit and knock down our fence, they had the repair person do the bare minimum with poor quality work.
And finally, when we moved out we turned in our keys and left my number to set a move out inspection date. They called me the next week while I was at work so I couldn't take the call. They did not leave me a message so I had no idea who called or why. I called them a few days later to try to set up an inspection date and they told me that they had already taken possession and that I would not be apart of the inspection because they had already called and did not get a response. I explained to them that I must have been at work and could not take the call and they did not leave a message. They basically told me too bad and they would call me after the inspection and tell me how much, if any, of my deposit I would get back. I just know they will charge me for every little thing that they can so they can keep as much of my deposit as possible. It had been raining while we were moving so I know weeds have grown in the week since we have moved and they wi charge us for that even though there were not any when we gave them the keys. There was also a chip in the front window due to the previously mentioned monsoon, which we did point out to the repairman, and I know they will charge us for that as well.
Bottom line, stay the hell away from this awful realty company who only cares about money.
I have been a tenant at my current apartment for 6 years; 4 of those years have been under the management of Laura Grijalva and her team at Grijalva Realty.
Frankly, I couldn't be happier. My little duplex is not in the best area of town--it's a mid-town duplex, generally nice and quiet, families who work and just getting by the best they can.
In my experience with the Grijalva Team, I have been very well treated over the years. When there were some major issues with the apartment itself, Mrs. Grijalva personally set up an appointment to come and inspect the property and to address my concerns. Most of the problems were simply the age and foundation of the building. However, she set her maintenance crew to work on what could be done and the problems were handled in a timely, proficient and professional manner. The maintenance team was very friendly, very responsive, and quite capable of making sure the repairs were done right. The follow-up since that time has been just as timely and professional.
Due to the economic times we live in, there have been times I have not been able to make full rent payments all at once, usually due to a job loss and the need to juggle very limited funds between rent and utility payments. Again, I have found the Grijalva Team to be extremely responsive to my needs, more than willing to work with me and very helpful in helping me meet my obligations not only to them but to the owner of the building. It has been one less stress taken off me knowing they really do care about their tenants and their tenants needs.
This is not the most glamorous address in town. But I would wager the Grijalva Team is a better management team than those found at the more glamorous complexes. They get to know their tenants; they help out however and wherever they can; they are friendly and they are professional. I HIGHLY recommend doing business with this team of hard working, LOCAL professionals. They are, in my opinion, the best.
Another real estate agency suggested Grijalva Realty. When no other property management company would deal with my account, Grijalva was able to help with my small account. Grijalva responded to all my questions and/or requests we had. I found Laura to be helpful and willing to work with us. Laura was always responsive with my calls and emails. Becky, the office manger, always returned my phone calls and worked closely with me when issues came up. I have just recently closed my relationship with Grijalva because of changes at my rental. If and when I need to hire a property management company, I will certainly call Grijalva first.
Stay away from this office! When the person answered the phone I asked to speak with an agent. Her response was “what for?!?” Really?[I wasn’t ordering pizza!] So I explained I wanted to buy a house… the woman said “ummm.. well… are you sure?!?” I told her no you’re probably right, I should find someone who wants to sell me a house! This was not only very unprofessional; it is a great way to lose business~ good job!
I walked away and found a great agent! She answered her phone and apologized for the other office even though she had no part of the other company! Stay away from these people obviously they have enough business they don’t need ours!
Our business is predominately property management. I am happy you found a good agent to work with to buy a house. We are one of the top property management companies in Tucson. If you ever need property management services, feel free to call us.