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Fast & Affordable Quality Jewelry And Watch Repairs.

General Info
Fast Fix Jewelry & Watch Repairs is the place to get your for quick repairs without the hassle of waiting weeks to get your special piece back. We are conveniently located in the Tucson Mall in Arizona. We can complete most repairs while you shop during regular mall hours. We are focused on one goal, fixed right, fixed now! Whether it is a precious family heirloom or other fine jewelry you can trust our professional jewelers and technicians to treat your piece with care. Services offered include: Custom engraving Jewelry repair Ring sizing Stone replacement Watch repair Medical alert jewelry Don't let your favorite necklace, ring or watch sit on the shelf. Let us make the necessary repairs so you can continue to enjoy it for years to come. Ask about senior and military discounts. Call today to learn more!
BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Payment method
master card, visa, discover, amex
Location
Tucson Mall
Categories
Watches, Clocks, Jewelers, Jewelry Repairing, Watch Repair
Other Information

Specialties: Gemstones, Watches

COUPONS & DEALS

No coupons available

Reviews

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Brian S.

06/05/2015

Overall

My wife took my watch in to get a new glass face, as my previous one got scratched. The rep at the Fast Fix store recommended a more durable, beefier crystal that was supposed to be scratch and damage resistant. While it was expensive, my wife decided to go ahead with it because we wanted something that would last. The store quoted a few days to get it made and installed. We waited well over three weeks to get the watch back, so that was definitely strike one. Now, just after having the watch for several months, I noticed last weekend that the face was cracked in one place. I've had dozens of watches over my lifetime, and I've never had one crack. My wife took the watch back this morning, and the lady working at the store refused to help her. She washed her hands of all responsibility. She said no one in the world would guarantee a watch crystal and that they don't know what happened to it. After my wife told me that, I gave them a call and spoke with the same lady, and she again provided no remediation except she said she may be able to give us a discount on another replacement. I told her absolutely not because this has never happened before to any watch I've owned, and that her company sold my wife that specific type of crystal because it was supposed to be more durable. Not only did they violate their side of the agreement by not getting the repair done anywhere near the provided time frame, the crystal is of lower quality than anything I've ever had. Terrible customer service. This company does not follow through and back up their work. They take way longer than quoted and then do not stand behind their inferior products.

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