Bancroft and Associates
4884 E Broadway Blvd, Tucson, AZ 85711
Specialties: Houses, Resale, Leasing & Rental, Investment Property, Homes, New Homes, Commercial & Business Property, Commercial Properties, Income Property, Office Buildings, Long-Term Leasing, Industrial Property, Long-Term Rentals, Furnished, Estates
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We recently started renting with Bancroft and Associates and it has been a terrible experience. Some of the issues are lack of air conditioning, broken appliances, leaking roof, broken shower, plumbing, the feces and the mold. It appears that the property was not only improperly cleaned, but was not accurately inspected as well.
In 27 days no one has come over to fix our leaking roof. One company that inspected the roof said that the entire top part has to come out. No one fixed it. They even denied our claim for a security door even though we have problems locking our front door.
They have refused to give us the full month's rent. Instead, they kicked us out of their office and told us to stop wasting their time and the time of their staff. The staff has been unpleasant and going to them has been a dreadful experience. There are serious issues with the property and the way that Bancroft and Associates manage their business.
I used Bancroft and Associates after deciding to move back home after my divorce in 1992. They helped me become a knowledgeable landlord. They walked me through every step of they way and told me what to expect. I was very reassured by their professionalism and customer service. My property was kept in great shape, as per what I saw when I decided to finally sell after several years of doing business with them. I have no complaints and would do business with them again if I decide to become a landlord in the future.
Lori is wonderful. She has shared her extensive knowledge and experiences in managing three rental properties. She is always quickly responsive to our requests and gives valuable guidance. We rely upon her greatly and are very appreciative that she is there for us.