Many choices of machine-sizes (from 1 load to 5 loads). Lots of tables for folding. Always very clean. Esp. nice during off peak hours; Dinner time &early during the week. Staff friendly, helpful. Dryers are large so clothes dry quickly. Chip Cards used for machines can be refunded each time. Very happy with this place.
The "free wifi" didn't work and the "play area" is just an empty lot with no lighting. As far as the place washers start at 1.50 and go up from there. Dryers. 25 cents for 6 1/2 minutes.
Do not waste your money at The Laundry on Pantano! I went to wash blankets and haven't used my laundry card, which still had money on it, in over a year. Not only did the rude attendant tell me that the card wasn't theirs but proceed to call me a liar and started to argue with me. I have a washer and dryer at home, I don't go to the laundry mat unless I am washing my winter blankets. Alice, you shouldn't be in customer service!
I was shocked when I had to pay TWICE as much for them to wash my King size comforter than Deans Laundromat used to charge! 21.00?? No thanks, too pricey for me.
Clean and airy. Would be nice if the machines were kept working at all times. Happy to see the longer hours are back.
Horrible service by Karen Forman. I went to drop off my dress shirts and i asked for a quote for press only. This employee named Andrew advised that it was 30% off of 2.60. When i went to pick up my clothes Karen (who says its the owner) she was trying to charge me almost 6 dlls per shirt. I advised her of the quote i received the day before and instead of apologizing and providing great customer service after this mistake she was incredible rude and condescending. I've never experience this from an "owner" at any place. Never going back!
I've been washing my clothes here for a few years and won't go anywhere else. Why? Free internet wi-fi! Complimentary coffee at Sprouts right around the corner.
They have ruined 2 of my favorite shirts - at 2 different times. After I received the 1st shirt that was extremely stretched out and at the point unwearable, I gave them the benefit of the doubt and continued going there. just this past week I again received my shirt back that was completely stretched out and unwearable. When I showed them the shirt, the male said there was nothing he would do and walked away. The female said she remembers cleaning the shirt for the past year and it was old. I spent approximately $75 on this shirt and cannot afford to keep replacing shirts every year due to the dry cleaner ruining them. Terrible customer service.
Heirloom comforter was left on 6/26 and after 5 trips there I finally got it back today with water stains, and their attempts at removing those and a starchy/gluey 2 foot long streak. Still have the stains and faded spots where they tried to remove the starch?/glue?. Yes they refunded my money, but there were no marks or stains when I brought it in...just needed a bi-annual refresher, which has been done for about 50 years with no probs!
this place is a joke and a lie I drove over eight miles to go to this laundromat because it said it was open for 24 hours come to find out when I get there its closed never again will I come to this laundromat they just lost a customer and I will not be recommending it to anybody Mike you need to change this website ASAP