We had a fantastic experience working with Dan at Pool Hawk. They re-plastered and re-tiled our entire pool and turned it into a real showcase for our backyard! Our previous pool had become discolored and sorely needed an upgrade. Dan came out and gave us a great quote. His team was very efficient and was able to get the job done in a very short time.Dan was responsive when it came to any updates or questions. Not only did they redo the pool plaster with mini-pebble stones and new tile, they also installed a water auto-fill, skimmer and new pump-motor.Overall, we love our pool and would highly recommend Pool Hawk to anyone.
Happen to stumble on this, and have been using Biogurd chems for 12 years and find them to be superior. Called the factory a few times for tech info…
Tucson, AZ 85747
From Business: The Energy Specialist is a proud member of the Better Business Bureau and our mission to design and provide eco-conscious energy solutions for homeowners in our c…
3321 N FreewayTucson, AZ 85705
From Business: Weve been building swimming pools and spas for homes in the Tucson area for 18 years now and weve established a great reputation (as evidenced by our statistics).…
, Pool Hawk is the best, most reliable company period! I have been impressed with their professional approach to everything they do, from routine maintenance to trouble-shooting a problem. Always on time and if there is a problem, an explanation I can understand. Oh, and reasonable rates too
Thank you! From the time I dialed their number to the end of the job, everything was easy and great. I needed my calcium build up removed. Dan showed up early, worked fast and efficient and did a great job. The water line tile grout job turned out great, the tile looks brand new and the spa overall looks like it was just built yesterday. Start to finish, everything was done in a professional manner and I will definitely use Pool Hawk again. If you want service that is excellent, professional and high quality, don't hesitate to give them a call. Thanks Pool Hawk!
This guy is a liar and a thief. He stole $1600. From me and my old water heater. Then went ghost. The police have several similar complaints on file. This guy can not be trusted.
I could not get the water right in my pool for the life of me. All I was doing was creating a cesspool. The more chemicals I dumped in the worse it got. I called Pool Hawk and now my pool sparkles. Sometimes you just have to bite the bullet and let the professionals take over.
The service and professionalism provided by Pool Hawk was superior. I've dealt with many contractors recently as we just completed a renovation on our house and most of them were unreliable. If your pool needs repair call Pool Hawk...you will not be disappointed!
Our motor stopped working and Dan from Pool Hawk came out the next morning. He explained everything about the motor, he told us the best thing for us is to buy the pump that is energy efficient, yes, it is more money, but you will save that on your electric bill and gave me a discount because he is on TEP rebate program. We could have gone the cheap route but now that he taught us what we needed to know, we signed up for a good pump that will save us money in the long run. Dan installed it the same day . The work that Dan did was outstanding, very meticulous and detailed, it was very precise. The area around my pump never looked that good, not even when it was built 8 years ago. The new pump is beautiful and quiet, Did I say quiet, oh my, it is so so quiet, I love my pool again! Thank you Pool Hawk!!!I would trust Dan and Pool Hawk in a heartbeat!
DO NOT use this pool service! Fagan Pool Service, the owner, completed unauthorized repairs on my pool. The repairs were unnecessary and he damaged my pool gauge in the process. Steve Fagan/Fagan Pool Service was contacted by me to inquire whether he could assess my pool for a pressure leak that day. He said he could come by the next day. I told him I was going to call other pool repair services to see if I could get someone out that day. When I found another pool service to come out, I contacted him to let him know I no longer needed him. After arriving home from work the next day, I found Mr. Fagan in my backyard already completing repairs on my pool. He never let me know he was there, never contacted me with an assessment, and never asked for authorization for any repair work. He replaced piping that is unnecessary and that will have to be replaced once again. The new piping that he installed does not even allow me to drain my pool any longer if it overflows or if needed (it may also be against home pool code). If it overflows due to monsoons, the water will literally run into my house. While making these unnecessary repairs, he also broke my pool gauge by placing it on the ground and stepping on it. He vocally said he was responsible for it and claimed he would replace it for free. I never authorized Mr. Fagan or Fagan Pools to complete any work on my pool and I am completely unsatisfied with his business ethics. I told him that I was going to hire another repair service to fix the problems he created as well as fix my pool. I asked Mr. Fagan to pay me what I will be charged by the other repair service to fix the damage Mr. Fagan has done to my pool. Mr. Fagan responded by telling me that my broken pool is my problem and not his. He refuses to fix the problems with my pool he himself created. He also claimed he never received my message telling him I no longer needed him...funny though...he received all of my other messages!
Any other ratings you may see about this business were made quite some time ago when the original owner ran the business himself. Now he has expanded and hired another pool cleaner. Soon after the quality of service went down hill. Go ahead and give them a try but as soon as you run into problems you will be left on your own. If a "lick and a promise" is all you need they might be for you. If you want someone to be there when you have a problem you better look elsewhere.
Craig,Thanks for doing such an awesome follow-up on getting our heater fixed. It was a great surprise! The service you provided was the best. Thank you so much for caring. It shows. Kind Regards, Jill and Jim C.