They do good work but there service is terrible. Both times I went in the tint tech wasn't in but they don't bother to call you. I went in for tinting and they were going to replace my windows. Good work but customer service is bad. You make a appointment for a certain time and they get to it about an hour later. They tell you it's almost ready so I decided to look and no one was even working on it.
3925 E 29th St Ste 404Tucson, AZ 85711
From Business: * Professional Glass Repair and Replacement at an Unbeatable Value * We Take Great Pride in Being Honest and Reliable * All of Our Work Is Professionally Cleaned …
Best auto glass company around helping with every issue that I had for my replacement best auto glass shops best cash price for window tinting quoted Louis Anthony Bernard is very helpful energetic and does anything and everything he can to go out of his way to help me thank you very much Louis all my cars will be going to you
I had 2 old bathroom shower enclosures rebuilt, tiled, and plumbed with quality fixtures with a rubbed antique bronze finish to them. Towel bars, cabinet knobs, faucets, etc etc. Only one single glass shop gave me a fair price, and said he could match the finish perfectly. And they did. I am sooo happy!! Thank You!
I am so impressed with Pyramid Glass & Window. Unfortunately I walked up to our local business office this morning only to find that someone had thrown a rock through our front window. After calling multiple window companies and being told I was out of luck, or it would take over a week to get a double pane window in...Eugene and his employee's came to save the day! I called at 11 A.M. and my window was just finished at 1:40 P.M. They cleaned up after themselves and got the job done right! If that isn't great customer service, I don't know what is!Thank you for helping us in our time of need! We really appreciate companies and people like you!
Ordered a window and was told it would be in on Thursday or Friday. Called the company on Friday and was told it would be the next week. Was closing on my home and had to have the window or a letter from the company stating the window was ordered and would be installed. The company refused to install the window because I was too far from town and the installation would cost them time and money. Rather than do the right thing because their error, they hung up on me. Find another window company if you want good service.
Fast and friendly, job well done.
The service was fast, reliable and very reasonably priced!
So....I replaced the windshield with them a couple years ago, no problems that I saw (through everready). 2 years later I need it replaced again in a different state. I get pulled aside and they tell me the side plastic covers have not only been cracked but there were also grooves this plastic was supposed to slide into......but the last window repair shop (everready) broke those plastic fittings and superglued them to the window creating a much higher price tag AND rust. I would say maybe it's the bad apple of the group but after reading the reviews I believe this is just a place that has no integrity. Stay away
DO NOT USE THIS COMPANY: Went in for a car wash and Matt told me they could easily fix the "nick" on my winshield. It wasn't bad, but he said it's an easy fix and would cost nothing for me. They came to my work and completed the service (asked me to sign before starting the repair). When I walked to my car I immediatley noticed a clearish circle about 1 and a half inches in diameter AND a crack within the circle. I may be a 25 year old female but I know he must have applied too much pressure causing a crack, and then too much resin. The circle of resin is right in my line of sight! All they did was apologize and tell me there is a disclaimer at the bottom of the paper I signed. Now I have to drive around with a circle obstructing my view - so watch out because I don't have 500 dollars to pay for a new winshield.This company is a scam and is not willing to take ownership of their mistakes. They should at least train their staff as to how to fix a crack and how to inform the customer of what they're signing for. There is no warranty and you know what that means, no guarantee that the service will be completed well. Safelight is much more reputable and has a warranty on all of their work.
I had my windshield replaced when this business approached me at the car wash. It was convenient. This was about two years ago. They call me about once every two months. It is harassment. When I don't answer the phone they don't leave a message. I ask them to stop calling me and they have told me they would. Now (8/31/12) someone named TJ told me they are unable to track their customer's preference because they don't have a computer system. I will never do business with these people again!