I had a very negative experience with them. The quality of the work is ok but the way they handle customers is below horrible. Specifically, I was told that their technician will work full day. He showed up on time but then disappeared for 2 hours looking for "supplies" (being a can of plaster)... And I thought they should come prepared.Then there was a brief period of work and voila - technician is gone for the day. Needless to say, I was charged for 7 full hours of work. When I tried to resolve the issue, I got yelled at and was accused of making it up. Again, there was a family member at the premises observing the work. Then the technician called and insisted that there is nothing wrong with his math abilities and that he indeed worked for 7 hours.Just so you have an idea of what was done: a lonely hole in the wall 3x3 feet for $440.00To all of the aggrieved customers: the company's AZ Registrar of Contractors (ROC) license # is 258243 and there is a complaint section at the ROC's website. Just in case all other measures to deal with them fail.
2. Vortex Doors
3860 S Palo Verde Rd Ste 313Tucson, AZ 85714
Place a request for service online!Schedule Appointment
From Business: Vortex Doors is your specialist for industrial and commercial door repair and replacement. Family-owned since 1937, Vortex is the door services industry leader in…
3925 E 29th St Ste 404Tucson, AZ 85711
From Business: * Professional Glass Repair and Replacement at an Unbeatable Value * We Take Great Pride in Being Honest and Reliable * All of Our Work Is Professionally Cleaned …
Bill came to rescue us from 2 interior window casements that had deteriorated, one from a leak and one from aggressive termites. He rebuilt both casements, replaced interior wood that was damaged, worked with our termite people to treat the new wood, textured and repainted flawlessly. Will always call American Handyman for help when we need it! Thanks, Bill, for a great job!!
After trying to deal with some other companies I finally found American Handyman Service through Thumbtack. What a relief it was to deal with a professional company instead of the inferior companies that fail to show up, give you a bid or just are rude and incompetent. I dealt with Herb and Eric and they were wonderful from the very beginning. They came out the same day that I called them and had a bid to me within hours. The work performed was outstanding and I was very satisfied with the quality and price. The company cleaned up their mess and left everything tip top. I highly recommend this company and will use them for all my project needs. Trust me, you can't go wrong.
Lots of odds and ends carpentry jobs, doors that needed to trimmed, drawers that didn't work, hinges that needed to be replaced, all skillfully done effectively and quickly by Robert. I highly recommend this service.
My house had some pretty bad stucco holes and a lot of cracks that needed patching. I showed CHUCK the parts I wanted patched/fixed and he just went right to it. He finished even before the time he quoted me. When I went outside to assess the job. He went above and beyond what I asked him to do and overly exceeded my expectations. He did great work. I am glad he gave me some business cards so I could recommend them to other people. Very reasonable price!
My wife's garden tub cold water valve broke(Sunday morning), I know a little about construction so I took a look under it to see what I would have to do. It was that plastic pipe. Every one in the house was upset that we would not have water until Monday. We called American Handyman, in know time at all they replaced the valve and cleaned up after them self's. From this point forward his business card hangs in my garage.a Great Job at a Great Price. Thank you again. BA
These guys are awesome. Friendly, professional, reliable, excellent quality work at a great price. Chad and his helper Bruce replaced the fascia boards on my townhouse this week in about 5 hours. The work is beautiful. The workers are friendly and know what they are doing. I will be calling them again when I need home repairs. Thank you American Handyman!!
We just bought our first home a few months ago and the front door had some major issues. It wasn't stained on the bottom, so it would uptake water and as a result, had warped into more of a potato chip shape. It also wouldn't close properly, had improperly installed hardware, and didn't have weather sealing or a threshold. We bought a new door from Lowes, but needed to have it trimmed, installed, and varnished. Furthermore, we had a lot of questions about other things we may need done around our house. American Handyman Service sent out Chris this morning, and he was absolutely AMAZING! He took all the time needed to trim, install and varnish our new door, as well as to answer all of the questions we had about other things we've noticed around the house. Chris was very professional, personable, and great to work with. We will definitely hire this company again to help us with additional projects around our home! Thank you so much American Handyman Service for your hard work and amazing job! :)
Response to negative review. by American Handyman Service - 01/08/2013Unfortunately American Handyman Service cannot guarantee how someone treats their furniture. We did not design or build the furniture and at some point even the best quality product will fail. American Handyman Service did not provide any type of warranty on said repairs.
Dreadful customer service. They did a very dangerous repair and I was told in the most shameful way that because it was not their original product they would not guarantee their work. A few months after being put up the 2 five foot glass doors that they installed came crashing down narrowly missing my playing children and leaving large and small broken shards of glass all over my family room. All's fine with them as long as there are no problems. Do not expect any responsibility if things go wrong. Must to avoid.