My brother died of Cancer there. Out of all the places he was they are by far the worst!! They don't change their diapers often enough. They are on their phones constantly. A worker brings her sick kids there due to a lack of a sitter. Old people don't need the extra kid germs it can kill them. My brother flooded the bathroom by accident 1 time I am sure it was from the cancer in his brain, they yelled at him horribly. When I stood up for him she said he damn well knew what he was doing, well no he didn't! once they get your money its all over. They yell at the residents, refused an old lady tylenol cause she asked to many times and threatened her wiith none if she didn't shut up. Another elderly lady wanted to nap in her room and they told her no sleep on the chair. They constantly threatened us with removing him and making him homeless in front of him. They banned me for being there too much,sorry my bro was dying I was going to be there. I had not experienced this meaness in any of the places he had been in. My sister found this place and liked it because she was a Christian, I will tell you she acts that way but is far from actually being one! DO NOT PUT YOUR LOVED ONE IN THAT PLACE!
Robert Valdez saved my life! After many years of alcohol and drug abuse relapse, his program worked for me. I am now 7 years sober. I wish I could contact him to say thank you.
Provides Great Customer Service and In Home Care to Seniors and Homebound Individuals both hourly and 24 / 7 care.
I have used several home nursing agencies for my parents and my disabled son who requires a ventilator. Never has one gone so out of the way to make sure we had the right nurses come to the home. The nurses were the most experienced I have dealt with in 25 years. The management team is extremely helpful and made sure all of our needs were taken care of.
I started w/ codac in the mid 90 not long after they came into being. after getting counseling for a number of years It was obvious that addiction to opiates was a major problem for me and I started thier methadone maintenance in 2013. After a few weeks they told me since I had insurance (medicare complete) they requested a daily $35$co-pay. After almost 2 years I was broke from spending $55.00 a week @ New Hope, where they treat people with dignity. All I have now however are HORROR stories of myself and others who can"t afford decent clinics, and sustain insults and put downs and guilty until proven innocent with administrations that willy nilly arbitrarily concoct strange rules that are there to intimidate. Methadone works great. Codac however is the biggest mistake of my life. It has come close to Killing me when I was attacked for my take homes, by another client. 4 days in Banner, Cuncussion and two years later a pinched nerve in my neck where I fell 8 feet when this gem of a guy tryed to steal my 13 take homes. Well, they took my take homes away. THE WORST DECISION OF MY LIFE,(i'm 62 and I have made a few big ones ). ALAN M. ROBERTS
I've been using this company since 2013 and really never had much problems, until the end of 2016 when the policies changed, now They limit my deliveries to twice a week and only say they are able to deliver 14 tanks to me, when before i had weekly deliveries and was able to get 20 tanks each week, as i work and i need at least 3-4 tanks daily just to work. when i tried to get on something different they said i wasn't qualified for the battery portable concentraitor even tho my doctors sent them and order. The service is awful when you call in and the people seem like they don't care about clients. if you get referred here ask your doctors for a different PROVIDER as this one is worthless!
Poor customer relations, can't get equipment needed even if covered with insurance and Dr's orders. Personnel are not trained.Had to buy a walker from another source because of the poor quality Preferred carries. It cost me $170.00 because my insurance wouldn't cover this vendor.
Home Helpers is a wonderful service.Home Helpers is a wonderful service. The owners are on top of everything. The caregivers are wonderful and very compassionate. My Dad's caregiver is his best friend and Dad looks forward to every visit.Thanks Home Helpers
Robert Valdez is one a very few people I trust and believe in as a counselor. He has called me out in sessions....and was right. I was part of a group when tragedy struck him personally...he went on with strength I have never witnessed before...and we also helped him.
I use oxygen at 4.5 liters. My doctor sent an order for a portable oxy concentrator, and my insurance approved it, but preferred will not supply it. They say I am not qualified.