Good food n good service .
Today while there the girl up front was RUDE, then the girl in the food area saw a jalapeno on the counter (the side on where the customer is) and she grabbed it and put it back on the steak fajiata dish.....I mentioned it to the manager, he said...what side was it on, because if its on the inside its ok because we sanatize it constanly, but if it was on the customer side, she should of tossed it....and he said he would speak to her about it.....and the wait staff not too many smiles coming from any of them....GEEEEEZZZZZZZZZZZZZZ where has customer service gone???? down the toliet I think cause the last 3 times I was there, only once did we have a smiling waitress..... I wish I remembered her name because she should be reconized for her kind friendliness.... I do understand that they don"t get paid much an hour...thats where the TIPS come in...and being friendly and smiling sure helps the tips...oh well I do believe my Golden Corral days are done....2 out of 3 timesdining there has made my decision for me.
On Thursday February 22, 2013, we decided to try out mandarin buffet, since we barely moved to this part of town. We served our first plate and it was ok but on the second round my husband got sushi and as he was about to eat it, there was a roach on his food!!!!!!!! Disgusting!!! I didn't wanna a big scene bc many people were there for lunch so we called the manager!! And he squished the roach I front of us and did not even apologize about it!!!!!!! I told the manager we don't wanna eat there anymore and just left the restaurant!! I do not recommend eating here!! They must be infested with lots of roaches!!!!
If I could give less than a one star rating, I would. We took a day trip to Tucson from Phoenix and we had our hearts set on Chinese Food for dinner. We found Mandarin Buffet on our phone and it had no reviews and no stars, we can see why now. Here are/were our issues: (1) I called ahead to see how much the buffet was. I was told it was $9.95 plus tax. They failed to tell us that the drinks were not included, even after we arrived and were seated, they did not tell us that drinks were $2 per person (you pay AFTER you eat, not before like most buffets). (2) With 7 major food stations you would think there would be hot and fresh food. No, all of the food was ICE cold. The only thing that was warm was the sweet and sour sauce. (3) As soon as we found out our food was cold, my husband went up to the cashier/manager(?) to let him know the issue. The cashier/manager(?) said that he would have the heaters turned up on the food so they would get warm. We waited about 10 minutes - the food was still cold and never got warm so we decided to leave. When we went to pay, the cashier/manager(?) tried to give us a $3.00 discount. Make a long story short, he ended up giving us a $6 discount. To show good customer service, especially since we were willing to give them the benefit of the doubt, discounting or comping an entire meal (my husband did not eat anything) would have been more appropriate. This place was nasty and we would have been better off going somewhere else. Never would I recommend this place. Save your money!
Have been here 3 times so far and each and every time the food choices (buffet) is fantastic. The work crew is right there ready to assist in any way you need. The place is clean, noise level is low so you can actually carry on a conversation. The price is great especially when you consider you get so many choices, you will leave full and U WILL LIKE !