I went in to get a new phone and service. There was an offer for a free phone which I qualified for. The people at the counter were friendly enough but they could not give me an accurate price on what I would have to pay right then. They were rude to customers and avoided giving direct answers to questions. The worst part after waiting over an hour to get the service set up I was not given anything other than the phone... no charger, instructions, box absolutely nothing. When I called back I was told oh yeah you left it, we have it here. No apology or anything. I hope the service is better than the customer service.
Serving the Tucson Area.
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Serving the Tucson Area.
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Your Metro PC location worst customer service I ever experienced.This store was out of phones for a while.
I took my Iphone to a well known local competitor (Quickfix) after I dropt it in my pool. After a day I was told that they could not fix it, sorry. I then took it to cellphone world. Gorge got to work on it by drying it out for 6 hours under ultraviolet light, changed battery and wallah works perfect. My camera did go out which he replaced in 15 minuted for $45 bucks. All total it cost me $100.00. Before you give up check with these guys. One way or another they will get it fixed and not make you have to get a second job to pay for it. Thanks Gorge!!
The owner made sure I got my iphone promptly and gave me a good price on the cost of my iPhone, For my future purchases I am going to go to this location.
You guys r liars....you say there is no fee but I pay 3dollar fee every payment. Then I couldn't pay my bill on due date and when I did go pay it you want me to pay 40 for only 20 days of service.....suppose to be 30 days for 40 dollars.....I will be taking my service somewhere else
Fantastic, quick, and professional! I would recommend to any friend and will use ICDT technologies for any future phone needs! :)
terrible service - i bought a Samsung that within two weeks developed a spot on the LCD screen, they refused to take responsibility and accept it a a return even though it was a known issue and within 30 days as I no longer had the box - a three day runaround to finally be grudgingly told ok we will accept it back (charging me a hefty restock fee) and then an hour later they call me back and change their minds and then forcing me to go through the 800 number - you can do much better with a different Cricket store - avoid!
New people didn't give any real help with my problem.
Extra mile kind of guy. He picked up my iPad from me at work, fixed the screen and returned it same day. I saved a lot of money getting my phone fixed, instead of going replacing it.
Great guy and customer service! Came to me to pick up my phone and fixed it the same day! Highly recommend.