What Size and Type of HVAC Do I Need? »
There are a few easy ways to determine what size and type of HVAC you require.
4532 S White Pine DrTucson, AZ 85730
From Business: Trust Enviromax Cooling and Heating, LLC, for all of your HVAC needs in Tucson, Arizona including air-conditioning sales, service, and installation. We have more …
From Business: Sears Home Improvements is your trusted, long term partner. We’ve been helping customers improve their homes for over 125 years and we back our work with strong w…
Serving the Tucson Area.
From Business: Say hello to Service Experts Heating & Air Conditioning. We've been servicing you since 1965, and we've developed an entire roster of NATE-certified service techn…
Serving the Tucson Area.
From Business: Sears Home Improvements is your trusted, long term partner. We've been helping customers improve their homes for over 125 years and we back our work with strong w…
Serving the Tucson Area.
From Business: Our dedicated service people are committed to your satisfaction. They pledge to be courteous and to provide the highest degree of excellence in home repair. You'l…
3351 N Richey BlvdTucson, AZ 85716
From Business: "Comfort is our Business" Serving Arizona for over 30 years of quality customer service in our installation and service departments A/C INSTALLATION We can help y…
Serving the Tucson Area.
From Business: Right The First Time HVAC LLC is a local Tucson heating and air contractor with 14 years of experience. We provide expertise and quality service, earning us an A+…
There are a few easy ways to determine what size and type of HVAC you require.
Family Air visited our home in Elgin (an hour's drive each way from Tucson) to assess our replacement system needs. They suggested a change in how we heat our home, because a heat pump does not work well at times where we live (we have very cold mornings). The new system they spec'd is called a gas pack, which combines an AC compressor with a propane furnace, in one box outside. They bid both a new system, and one they had "out back" at their business, a refurbished model with most of the warranty remaining on it. Both prices we received from Family were the lowest, compared to other companies we had come out. I would note as an aside, the Costco bid was very high, and I would suggest not wasting your time asking Costco's contractor to bid your system. We selected the refurbished system for $3800. With it we received 2 years free maintenance visits (twice per year), 8 years compressor warranty, 5 years all other parts warranty, and 2 years labor. The installation went well, except there were issues with the AC compressor. The installers could not fix the issues, so a tech came out about a week later to diagnose and repair the problem. It turned out not to be a part or anything with the system itself, but rather, a (probably pre-existing) issue with the wiring under our house, between the thermostat and the system. The tech figured it out, crawled under our manufactured home, found the problem, and restrung or replaced the entire wire run at no extra charge to us. I feel this was "above and beyond" and indicates Family's excellence in knowledge and service. I later went under the house myself (for other reasons), and found the problem they found (a wire squeezed by the home metal frame, causing a short, the wire not being movable, so it was not repairable). In my opinion, this was not an easy problem to find, so I am very impressed that the tech located it and knew what to do to fix it. Our system is working properly, no issues with the heat. Have not used the AC but have turned it on and it is cooling. I would like to also single out Kurt Astorga for his excellent customer service in bidding the job and then scheduling it. I also want to thank the company owner for his willingness to help us find an affordable alternative to a new system. By selling us a "like new" unit, we were able to get a good system for less money, while at the same time helping them get a system sitting "out back" in their lot out of their way. Win win. I would definitely recommend Family Air. I originally heard of them from my realtor Sonoita Realty Kathy O'Brien, so Family has good word of mouth around here.
February 26, 2011 For Ben, Dean, Andrew, Ma and Gramps, In order of your appearance on the scene: Andrew, on our first call to Trusted, seemed to know exactly what he was talking about and had all the answers to our questions. “We’ll see,” we said to each other after he left. Ben arrived at our home a few days later, sized up our heating and cooling situation, made recommendations for size, location and brand of unit, then went into detail of what Trusted offered in the way of installation, service, warranties and guarantees. We would get it all in writing. In the meantime, we talked with two other companies, neither of which was able to go into the depth of answers we sought. The road to Trusted seemed clear. Two days later, Andrew arrived at our home to complete a purchase order and let us know exactly what would happen and in what order, along with additional information about a new humidifier and anti-surge electrical system, both of which made perfect sense for our situation. It was easy to sign the purchase order and write a check for the deposit. On the coldest day in recent Tucson history, Dean arrived early in the morning hauling the Unit on a trailer behind his truck. A few minutes later, Ben arrived, and the two unloaded the Unit on our patio and began “installing.” At mid-morning, a third truck arrived hauling a trailer with a near-complete sheet-metal shop attached. In the cab were Gramps, the family Patriarch, and Ma, the Grande Dame of the family and Gramps’ helper at the portable sheet metal shop. Talk about master craftsmen and artists at work! What a Team! What precision! What expertise! We had heat, a picture-perfect installation, a clean patio before sundown that day, and one more service call by Dean to install a humidifier a few days later after a water filter system was installed. We are 100% satisfied… and grateful for companies and people like those at Trusted. Thank you, one and all, David and Linda Morrill
It was a great pleasure seeking help from Advantage Air Mechanical . They where very prompt, courteous, friendly and highly skillful in diagnosing my HVAC problem. My fairly new (lil over 5 years) central AC unit was shutting down on its own without cooling the house after running for few minutes in scorching AZ heat. I am a engineer and handy myself and tried to tackle the problem on my own. I ran all sort of diagnostics and tests but could not nail the issue. Frustrated, I called some service companies to come out and check my unit. The company that originally installed it told me that it was a bad expansion valve, and they would charge me $800 to fix it, Tech from another company told me it was a bad compressor and since the unit was out of warranty it would cost me $1500 to replace the compressor, I decided to get a third opinion so I called another company, the tech from that company told me that my unit was just a poor unit, and the problem could be with anything, suggesting I purchase a new unit. Needless to say the results of my own tests and diagnosis did not convince me that the issue was either the compressor, expansion valve or just it being a poor unit. I kept searching forums online for a possible cause of the problem which lead me to thermal medic website. I contacted Advantage Air Mechanical and he replied immediately diagnosing my problem to a bad condensor motor. He was right on spot. The motor had a bad bearing causing it to run really hot and shutdown the AC due to thermal protection. I replaced the motor for $150 and voila the AC is back to as good as new. I am glad I contacted Advantage Air Mechanical and not fall for replacing parts or the unit unnecessarily. He helped me diagnose and fix the issue via email. Awesome work!!!
It always starts with a feeling. I just knew our AC unit was going to go out. Call it paranoia, if you want. But that's exactly what happened early Saturday morning in the sticky, hot month of July. What's worse, of course, than warm air streaming from the vents is the thought of finding a repair company who can and will tackle the weekend job without forcing another visit to the bank mortgage officer. Call one of the big companies, I thought. They'd have the manpower to fix it right and right away. Now was not the time to mess around with a small-time operation. A quick scan of various larger company ratings had me thinking twice about that plan, though. And then through the fog, or steam, as it might have been, beamed the great ratings of Advanatge Air Mechanical A couple people in similar situations had been very happy with the Flores treatment so I started dialing. Unless you have little kids or a busted AC unit or both, 7 a.m. Saturday likely will not find you answering work calls. I was wrong, a nice guy answered the phone right away. Said he will send someone over in about two hours. Well, a few hours later our polite and smiling technician was sweating his keister off: Pulling out a busted fan motor, faltering capacitor and giving our old unit the full treatment. A few hundred dollars later, cool air was blowing again. I couldn't have been more pleased with the service I received that day. The guys at Advantage Air Mechanical were responsive, courteous and downright pleasant to interact with. While I hope our AC keeps pumping out cool air for years to come, Advantage Air Mechanical would be my only call if it does not. Thanks, guys!
On the hottest day of the year my tenant calls up frantic that the AC for the house is out! I called a half dozen HVAC companies and only three could get someone there that day. They were prompt, they showed up as and when agreed, and quickly fixed the AC for about 60% of what the others had estimated: e.g., a can of "stop leak" for a minor freon leak was $125 instead of $200 the other guys quoted; they didn't charge a minimum $100 in diagnostic service fees or $125 call out charge as the others wanted, they charged $75 for one hour of labor for TWO guys. They found two problems and fixed them both: replaced a bad startup capacitor, added freon, and put in the stop leak. I figured when they were done the bill would be $400-500; it was under $250. Last guy put in freon only and it cost me more than that! And they charged me for freon by the pound like all the others have over the years, but they ACTUALLY WEIGHED THE CYLINDER before and after so I wasn't charged based on some estimate -- or made up amount. I have never seen a service guy do that before! So I put "honesty" high on the list of their attributes. (After the fact I checked with BBB and they have an A rating, with 0 complaints; it would be an A+ but they apparently haven't been in BBB long enough for that.) They were smart guys, knew their stuff and made my day go a lot better than I or my tenant had expected. Go Agave, these are the AC guys you have always hoped would show up at your house.
Advantage Air sent out a guy who was extremely competent in his line of work. He replaced my furnace and most of my duct work located in the crawl space under my house. He also relocated/reconnected my AC unit. I do not live in the Tucson area but knew about the quality of their work by word of mouth. Their Tech made the trip during the weekends to work on this project. Over the past 30 years I started doing more of my own construction mainly because I often found myself disappointed with the quality of work done by the construction industry in general. That also included prior work done on my HVAC system in which some of it was sloppy and subpar at best. This work was part of a larger basement project I was engaged in under the house where I had the opportunity to observe work as he took down some of the existing duct work. Most of the prior duct work just fell off the sheet metal fittings. He paid great attention to detail and took pride in the quality of his work. They were very professional demeanor, a great attitude and work ethic. He also took the time to explain in detail what he was proposing to do and why. He pointed out certain major issues with the prior installation that clearly required attention. I would not hesitate hiring him again.
While no business is perfect, I had a positive experience. I too was sent to this business by AHS. I called on a Sunday and AHS contacted Advantage and they had a tech on the way Monday afternoon. Yes it was hot in my house during the day (90+F), but I know some things take time. There are reviewers who complained about the length of time it took to get a tech out to their place. If it is the middle of the summer and they happen to be busy, can they help that? I would wonder about a company which COULD take me too quickly. There are companies out there (I won't mention names) that charge a lower service call fee, but attempt to make up for it by trying to sell me services I did not want or need and their repair estimate was higher! In my case, it turns out the condenser fan was bad and the technicial replaced it on the spot. I have had previous experience with Advantage and they always have been able to fix the problem. I believe them to be a reputable and honest company. They do charge a service call fee, but it is deducted from the total repair bill if you elect to have them fix the problem.
Ambient Air had serviced my ancient AC unit for the last 3 years. I had always found them prompt, polite and honest...I always felt like they were more interested in providing great service than in making a quick buck. So when it was time to replace my AC unit, I felt confident in my choice to have Ambient Air do the job. I am happy to report that they installed my new AC unit today. The installers were polite and didn't leave a mess in my home. They explained everything in ways that an AC novice could understand. I got a great deal on a Rheem unit that qualifies for the energy tax credit. The job was done on time and my home is the perfect temperature! I highly recommend Ambient Air. The sales department wasn't pushy....there were no unsolicited phone calls or high pressure sales pitches. They just let me take my time (about 2 years) when I was making the decision to purchase a new unit. Ambient Air has a A+ rating with the Better Business Bureau and I know why!
They are fantastic! I work out of CA, for a Property Management company, but these guys really helped out! I was in a real bind! We've worked with several AC guys out there in Tucson but it all came down to "OK" service and a hassle to asked them to service the units they already serviced a few month ago. Ended up spending my whole morning trying to contact dozens of other places, all were busy due to the high volume of calls. But when I called Advantage Air , not only was the receptionist very courteous, she was very grateful for our business! (The attitude on the other ones...) And she was able to send out someone the same day! Lifesavers they are!! This was Tuesday around 10am and Greg was out there before 2pm, exactly what she told me. We will continue doing business with them, they are very good at keeping their word and they accommodate request very well.
Our A/C went out last night, and while it was manageable through the night, we had to get it fixed ASAP today, which of course , is a weekend day. My girlfriend and I figured no one would be able to come until Monday, and if someone could come out today, would charge us arm over fist for the service call. My girlfriend remembered getting a referral for Advantage Air Mechanical. I called at 9 a.m., and the tech was here by his promised time of 1030 a.m. He fixed our fan motor, and serviced our A/C unit, and replaced some freon. It took him about an hour and a 1/2 for the entire fix, and, once he was finished charged us a VERY reasonable fee. The tech was extremely nice and polite to boot. They work all over the valley, so if anyone needs their contact information please do not hesitate to contact me. I will recommend them to anyone needing any HVAC service.