I love firehouse subs which is why I came to this location since I was in the area. That was my choice and my mistake. My bread wasn't toasted like I asked, there was no mayo on my bread and I asked for honey mustard instead of deli mustard. And finally, my sandwich was falling apart. I figured that was due to the lack of care of one's job. Today was my 1st and last day eating at this particular Firehouse Subs. I will continue to go to the others I've been going
I placed an online order because I live about ten minutes away from the restaurant. The steak burrito was as cold as if it was just taken out of the refrigerator and the child quesadilla was not hot enough that the cheese completely melted. Items that I ordered was left out. I called and spoke to the manager and all she could tell me was the order/pick up times and that they do NOT have a system for keeping food warm for the customers prior to pickup. She basically made it sound like it was my fault the food was cold and even after explaining that I buy from the Pleasant Hill location and has never experienced this type of service. The manager however refunded my money but I was very disappointed with the whole experience especially since being excited about this location being fairly new to our area.
Great restaurant with great service and friendly staff. Great experience. Food was good and atmosphere was great. A++
Not the best panda express I've ever been too. The service is fast, but they're often out of the items I want to eat. They don't really seem to be able to keep up with the lunch crowd..
The food is good. But my biggest problem is the amount of time it takes to get your order. They take their sweet time to make your food. I waited almost 40 minutes to get my order of 5 hotwings and 4 tacos. (KFC and TACO BELL combined). If you want fast food this is not the location to go to because it is SLOW FOOD!
Food isn't great, service is great.
This location does it all! One of the best.
This place crushes subway and Quiznos ....wow. I had no idea! Great subs!!