Mickey's School of Grooming
10986 Donner Pass Rd, Truckee, CA 96161
(530) 550-1170Add Hours
I took my maltese mix in for a trim and got him back shaved to the nub--including his mustache and eyelashes. He was terrified and clung to me shaking. They said, "we didn't hurt him but..." They also told me my plan of getting him trimmed only was not practical up here, which is why they decided to shave him completely bald. Don't do it! There are many caring groomers who will do what you ask and give you back a dog that's not traumatized.
Worst groomer! These people are insane. I wish I had read the reviews before I took my dog here. First of all the place smells awful, smells like cat urine, it's overwhelming. Second, I asked for a bath and brush, they shaved her! She is a Saint Bernard mix, you don't shave dogs with that type of coat, especially in the winter, in freaking Truckee. What are we going to do in the snow? My dog loves the snow, she now only has a half inch of coat! They are unbelievably stupid people, after charging $125, they actually tried to sell me a dog jacket, are you freaking kidding? She had a natural jacket that they SHAVED OFF! I usually take her to petco where they do a fantastic job, and remember her every time. I thought that this time I would "keep it local", stupid me. I dropped her off at 9:30 and and when I picked her up at 2:30 she was shaved. They said she had too many mats which was total bull, I get her groomed on a regular basis and she had no more mats than she ever has. If she had so many mats they felt she needed a complete shave they should at least call the owner and make sure its OK first! The shave job itself is super crappy. If I had a dog that needed shaving, I would have been bummed anyway. The coat is uneven, and you can see weird lines where the hair is really short. AND to top it off she cut one of my dogs nails too short and it was bleeding for hours. I called my Vet to ask her about the situation and was told that her type of breed should NEVER be shaved, even in the summer. That her coat regulates her body temp. She also let me know that due to her age and the fact that she has a thyroid problem, her coat may NEVER GROW BACK! She was just seen at the Vet and they could not believe that anyone would think that she was so mated she would need a shave. I am beside myself. DO NOT BRING YOUR ANIMALS HERE!
03/16/2012Provided by Citysearch -
I came to Mickey's School of Grooming with no money, no job, and I was on the verge of losing my house. For some odd reason Mickey's chose to give me a chance and financed my tuition to become a groomer. I completed the 24 A.K.C. (American Kennel Club) standards of grooming courses in 2 weeks, and became a paid groomer. I am now the Assistant Manager of the Truckee Store. I am very appreciative of Mickey's for this vocational training that teaches gentle and caring grooming. I look forward to the next two years of my contract to train others in my past position of unemployment. Before Mickey's I had odd jobs, without the love and respect that all our pets give us. Now I can honestly say I have a great future ahead of me. Thank you Mickey's!!!!!!!!!!!!
08/08/2011Provided by Citysearch -
I have been taking my precious pup to Mickey's for a few years and I am AMAZED by how well they do their jobs. My pup runs into the shop because she loves, loves, loves all the attention. The shop is warm and welcoming. Mike and Rosemary run a first rate operation. Even cats are comfortable ... (can you imagine?) I will never take my dog anywhere else. The cuts and shampoos are totally SWANK! I've got the prettiest dog in town.
08/02/2011Provided by Citysearch -
Hello my name is Pam, I am a student at Mickey.s School of Grooming. I was unemployed for over 3 years, when I came into the school, I was applying for a job, but Rosemary explained that we are only interested in teaching grooming and want someone that wants a career. They gave me a work study student loan so I can earn money and learn grooming. I do have to pay back the loan but Mickey's has already offered me a job, full time, as a groomer/manager. Thank god for Mickey's they saved my life and gave me back my self respect.
07/29/2011Provided by Citysearch -
Mickeys was a poor excuse for a school. I really wanted to learn to groom dogs. They handed me a clipper my first day. WOW! you think they would have shown me how to use it first. But money is the object with Mickey's.
I don't know how to groom and won't get my deposit back! Please anyone reading this do your homework they are con artists an feed on peoples dreams and those who have nothing else especially jobs. You become their slaves you work they get paid. 501 non profit on paper but you see nothing and get nothing
03/28/2011Provided by Citysearch -
I had a terrible experience here with my dog. The groomer clipped his nails down below the quick, applied a product to stop the bleeding, and didn't tell me that it had happened. When we got home and walked inside my dog tracked blood across the living room, which is when I realized how short his nails had been cut. I called Mickey's and they were belligerent, denying that it had happened. After several minutes attempting to deny the event the groomer abruptly changed his story and admitted that he'd cut the nails too short and caused bleeding. They refused to apologize, stating that ""this just happens"" and that ""we usually tell the owners, but not always."" They may be capable of giving your dog a bath - I wouldn't trust their ethics or technical abilities to handle anything else.
01/16/2011Provided by Citysearch -
Yeah, prices look reasonable for services... until you return to pick up your dog and they've doubled the cost because, ""it took us over an hour to wash and brush your dog.""
So what? You don't offer services by the hour... you offer a price to wash and a price to brush. We agreed, now you want to double your rates after the fact without even calling and asking? By the way... I'm right here in your store, so stop yelling at my dog in the back wash room because you're trying to chat with your friend while my dog barks because he saw me.
Mickey's must not realize this is a small town.