Healthy Pet Grooming
237 N Greenbush Rd, Troy, NY 12180
I would describe healthy pet as store that charges more than money than larger establishments and cares very little for their customers. There is very little reason anyone to shop here. I spent roughly 3000to4000 dollars in this store from 2014 to 2015. The owner changed the policy for fish or coral trade-ins so that customers would not recieve store credit. I discovered they changed this policy because it is difficult to find staff necessary to replicate it in new stores. During a grand opening in Latham, I requested to speak with the owner to give customer feedback on the policy. The person I spoke to told me that he didn't know where the owner was. When I spoke with another staff member, they pointed the owner out. It was the man who told me that he didn't know where the owner was. I sent them an email about my experience. I didn't recieve a response for over a week. I have yet to recieve a response. I've never been so disrespected in an establishment where I've spent so much money
I have 7 aquariums up and running 5 are 75 gallon to 120 gallons... I have Discus and Tanganyikan Cichlids... Most of the long time LPS in the area seem to not be interested in these species... I drive from Glens Falls and search the capital district, but usually am disappointed... To my surprise the trip to Healthy Pets was a joy... Store was clean, tanks looked great and they had several tanks with Tangynikians and even a tank with Discus... However if you are a saltwater fan this is the place for you... Perhaps 3/4 of the fish area of the store is loaded with saltwater fish and corals... I was very impressed and intend to go back tomorrow...
07/01/2009Provided by Citysearch -
Great selection especially in the fish dept. Mike is very knowledgeable and has no problem answering all the questions I have. It's great having a store with employees that know what they are doing and can help with great advise. It may be a little overpriced but they take care of their animals very well which I think is most important. Highly recommended!
02/20/2009Provided by Citysearch -
The women who wrote about the adoption aspects does not care too much about animals, as healthy pet center just wants to find the best fit and the ebst home for the animals that have been rescued. The store is on a smaller scale, but the people are very friendly, would be nice to see more variety of animals in there. The fish dept. is great, I was talking to a guy named Scott who was cleaning the tanks and he was very helpful, and friendly, didnt just brush me off like retail stores. I also found Mike to be quite informative to, as Scott didnt know something so he asked Mike who knew the answer. They were great and very nice to talk to, I can also say the tanks looked emaculate and you can tell the fish are very well taken care of. Great job Healthy Pet
01/19/2009Provided by Citysearch -
This store is quite good and much much better than one of the box stores. Recently, we've given our kids fish tanks and I've found Mike in the fish department to be very very helpful. They also do free water testing of your tank and your home supply and sell RO water (probably other types too) for salt and fresh systems. Don't be afraid to ask questions and understand that they can order anything you need. Also realize they cannot anticipate every question you should have asked so do your homework and ask questions. I've looked at other stores locally that are dedicated to fish and while they are good, I like this one for the personalized service and locality (not too far). Mike has given us a lot of personal service such as water correction and fish compatibility recommendations. It's always good to support your local stores instead of box stores. The tanks have always been in good shape and clean and the fish have always been healthy. They also have a nice selection of plants and coral related plants.
12/23/2008Provided by Citysearch -
The women who wrote a previous review of this establishment rating it a 1 star is a fool. By reading her review it explains how much care they put into the animals they find homes for. If your application for adopting an animal was denied, there is a good reason for it. In my office we see animals come in malnourished all the time... Pet stores taking precautions such as stricter policies for adopters, is a step in the right direction.
06/26/2008Provided by Citysearch -
Healthy Pet and CAPP are the best things to happen to every pet! The pets are their number one concern. CAPP wants to have no question they are putting a pet in the perfect situation, keep in mind most of these pets have had a tough life and we all can agree that we want what is best for the animals. And making sure these homes are life homes is their number one concern. I just guess they have high standards, and for that I am happy! I have been approved for a Dog it only took two day?s for the approval, and yes they did contact my Vet, and I am glade they did now they know with confidence I will give the dog and continue providing my Cat with the best care.
The Healthy Pet store is also Wonderful! I drive from Clifton Park to get my pet supplies! The staff is kind and knowledgably on a variety of subjects. Sharing their personal experiences with their patrons and they personally care about you and your pet. I recommend both places!!!
04/20/2008Provided by Citysearch -
I am very disappointed in Healthy Pet Center, or better yet, CAPP. If you want to adopt a pet, it would seem you only need one requirement...RICH! First you have to fill out a very lengthy application, then they make you wait many days as they review and even call past vets to check to see how ""perfect"" an owner you've been (if you have previously or presently own animals)... They not only expect all animals to be up to date on shots (at least this part is partially understandable even though I know people who DONT do it, and THEIR pets live 15-17 yrs). But they ALSO expect you to take ALL your animals for a once a year ""physical"". If you haven't, they will DENY your app ! It doesn't matter if you're home most of the time, or have always had animals, or have a VERY LOVING home to give to an animal. I thought ""those things"" were the MOST important... but I found out the hard way after I got denied. I have never had to fill out one before because my cats lived a good 14-16 years, and I was VERY much looking forward to a couple of kittens. I was very sad at this turn of events, so if you must, I guess now you know how to answer the app if you want a pet.
07/15/2006Provided by Citysearch -
Healthy Pet has recently expanded their store, and the results are fantastic. They have a separate room for kitten and cat adoptions now. They have a huge selection of pet foods and supplies, and the dry goods area of the store is well-organized and very clean. They also have crickets available, which is very convenient. Their fish and small animal selection is small, and the aquariums are often cloudy, and they're mostly little 10-gallon tanks with normal ""bread and butter"" fish that can be found just about anywhere. They would get a ""10"" if they would either step up or eliminate the live fish department.
My favorite part about Healthy Pet is visiting with the wandering store cats, who can be very friendly!