I came here to look for a mother of the bride dress and was extremely impressed with the customer service and the inventory. The dresses are beautiful and one of a kind. I did not realize how stunning they were until I tried them on! Amer and Hind were extremely friendly and took a lot of time with us. I found a dress and am definitely coming back!
I just got done waiting in line for I swear OVER 10 minutes for the second time! There was one person in front of me the first time this time two and there was two cashiers today! Seriously there were at least six of us in line and I counted three employees walked by and never said anything or offered to open another register! It was ridiculous! The first time I was in there, the cashier checked in the purse a woman was buying and found a skirt and a blouse stuffed in side! She didn't do or really say anything! The stuff was the woman's size and apparent style too! I hate to say it up I wonder what would happen if a 23 year old, like myself, had that happen, it it would have been treated as a 'mistake' some how I doubt it! Today everyone in line was moaning about how long the wait was, and I even complained to the cashier (who relieved another girl for her break) about how it took me '20 minutes of waiting in line' she didn't say a word back. No, apology nothing! I'm a big department store shopper and am used to the unsurpassed customer service I've gotten at stores like Macy's and Nordstrom's and Saks. I just moved here and both times now I've been to this store its been just atrociously terrible service. I can't say I'm planning on coming back. Even the dressing room attendant was short with me. The long and short of is that they don't give a damn about customer service!