Laura Sweisin the last weekI went for a root touch upand highlights with the owner Antoine. I was so excited and it great spirits but he was very rude and hurting me during the blow-dry. I wasn't even upset and was trying to make light of it. He then has his assistant blow drying me too in the opposite direction of him and I just cloed my eyes trying to get through it. He got his brush snagging on my hair and it hurt so bad that my body couldn't help but follow his brush, I thought he would have used his hand to pull the hair out so that it didn't hurt but he ended up pulling it completely. I told him in a jokingly way since he seemed irritated anyhow that it hurt me and he walks away saying "you have such a sensitive scalp I can't even blow dry you", then have twonof his assistentndry and style my hair. I just had my hair bleached and it was very tangled and course and maybe I am sensitive scalped too Indont know. It if that is the case he should have been sensitive to the fact was really hurting. I walked out of there with tears in my eyes my feelings were so hurt. What an arrogant disrespectful and miserable person. Will never go back.
41967 Hensall Stclinton township, MI 48038
2240 Hidden Lake DrWest Bloomfield, MI 48324
I've been a client of Lance for 20 years and he is excellent. I feel comfortable telling him everything about my hair, cut, color and he's consistently given me good hair!
D'Ann Hawkins has been cutting my hair for years. I always get compliments after she styles my hair. I wouldn't trust anyone else to cut my hair!
Salon lily is by far the best salon I've been to. All the girls are always so welcoming. It is always clean and organized. I've been seeing Megan C. for a few years now and i will never go anywhere else. Megan is always working with me on what I expect with either my cut or dye, and even if it's a trim she makes sure I get what will make my hair healthy and doesn't take cut more than i tell her that i want. She definitely knows what she is doing. She is also so friendly, always chatting up a storm whether it's about the weather or our families. I truly enjoy going to Salon Lily and will be going for many more years to come. Thank you so much Megan for being an amazing stylist!!
Worse hair cut I have ever had. .
My highlights and cut and customer service was so bad I actually thought there must be a hidden camera and I was being pranked!The owner couldn't care less that I was unhappy with the results and treated me like I was ignorant while I explained my disappointment to her.It was my first time there. ( and my last )The shop is old, the owner is old, and their business practices are old ... they know nothing about customer service.
This is my new place to go to now if I need to do my nails!!! It's clean, fast and affordable! My tech was the one who helped me and she did a great job! She did my cuticle really clean and fast like a pro! It's my first time here today and I'm definitely coming back! ;)
The owner is very rude lady, quality customer service very poor, she has no clue how to treat a customer, I ask for shellac manicure, she just paint the nails argue that I dont need manicure and charge me the same price, during my time there, she fought and kick out an other customer, she is a person with "0" education, this is not the first time that I see this type of situation in this place, the location is convenient but will not return to this place
I was treated to a spa pedi and gel mani as a gift. This was my first time here and there is nothing bad to say about the service and place. Very clean, nice and relaxing... My pedi and mani lasted for a good 2 weeks..
I also experienced the owner of this salon's rude, disgusting behavior of yelling at the top of his lungs at an employee while in the salon. It is truly unprofessional behavior in a place of business and I can't feel comfortable nor safe in an environment like that. Nor will I support his business. I can only imagine how he treats his employees when clients aren't in the salon!