My DOCTOR made a medical decision that the pressure on my BiPAP machine needed to be increased however, SLEEP SOLUTIONS insisted that the $21.82 (which we had NEVER been billed for!!!) must be paid before they would increase pressure!!! Read story below & take heed, your life could be put at risk just as easily!!! They hold up a pressure change for an outstanding bill of $21.82 ($10.91 3/2/17 and 4/2/17), and say that the amount is past due 121 days! When I told Michelle in Billing that we had NEVER received a bill and would have paid $21.82 immediately, she apologized and said they were months behind in THEIR BILLING! SOOOO...if they had not been behind in billing for these two dates, my MEDICALLY NECESSARY pressure change could have been done when they received the script from my doctor because I would NOT have owed any monies at all! WHY are they holding up changing a medically necessary pressure on my machine, putting my health AT RISK, when the reason my bill is unpaid is due to THEIR BILLING DELAYS????? We received their bill dated 7/13/17 (probably didn't receive in the mail until at least 7/15/17!!!) and by 7/19/17, my husband had uploaded payment to them!!! Again, to withhold my pressure change when we had only received the months old bill 13 days prior, makes no sense! Sleep Solutions barely gave me enough time to receive the bill and pay it! IF we had not paid electronically but through the mail, it would take even longer!!! You HAVE to give customers time to make payment when you take as long as you would like to bill!!! When I gave Michelle the REFERENCE # on our electronic payment, she had to "check into it and call me back"!?!? What kind of person would I be (stupid) to give you a bunch of lies KNOWING I would be caught within a week or two just to get my pressure changed...all for $21.82! WOW!!! My life is worth $21.82 now!I tried asking Michelle how much "we" paid the company since starting there (11/2/16) but she would only tell me the amount of money "we" had paid! I was curious how much money "my name/account" had made for them since receiving the machine 11/2/16, Between insurance payments and my payments, they have received LOTS (well over $1,000) and to put one's life at risk over $21.82 is sad! Sorry Sleep Solutions, I was just beginning to really like you guys after finally meeting a few really nice associates when I was there to exchange my CPAP for a BiPAP, but again another poor choice on your part makes me question whether your trying to help your patients or only interested in it for the money!Reading other reviews, it appears Sleep Solutions has an excuse for every bad review posted so can't wait to see what it is for this review, should be interesting!!! Read reviews, people, there REALLY IS an excuse for everything!
The Inogen One G4 is amazing. Thank you Inogen for making my life better for me and my family. The G4 is very mobile.
Serving the Troy Area.
From Business: OxiMedicals executive team has over 30 years of combined experience selling and servicing oxygen concentrators; our experience enables us to answer patient questi…
I saw Dr. Lewis for 2 years. She helped me with my marriage and make a lot of good healthy changes - I would highly recommend Dr. Lewis. Very caring and knowledge.
Very good service. Kind, caring, and helped me get my life together. Highly recommend.
I've been with Pam possibly ten years. She never ceases to amaze me with her ability to get to the root of the issue and get me to see viable solutions. I don't go regularly, only when things bother me. She has helped me to grow significantly into a better woman, wife, mother, friend, employee, business owner, et cetera!!!
DO NOT GO SEE HER SHE IS HORRIBLE I WENT TO SEE HER , AND I SWEAR SHE MADE ME CRY ON SEVERAL DIFF OCCASIONS , SHE TOTALY MESSED UP MY LIFE N RELATIONSHIP W / MY DAD , AND ALSO I WOULD POUR MY HEART OUT AND SHE WOULD RESPOND BY TELLING ME IM LIE'ING ? SERIOUSLY SHE WOULDNT BELIEVE ME ? MESSED UP HUH (FOR THE RECORD I WASNT Y WOULD I ) N ID ASK HER FOR HELP BUT INSTEAD SHE HURT EVERY INCH OF MY LIFE , AND SHE ENJOYED DOING IT ,.. I SWEAR TO GOD ,, I WANT TO WARN ANYONE CONSIDERING TO SEE HER FOR HELP ( AND PAY A S*** TON ) O N ALSO SHE CALLED ME FAT STAIGHT UP FAT ?!?!? MESSESD UP HUH ?,DONT GO UVE BEEN FOR WARNED !!!!!! P.S. IF UR ASKIN URSELF Y DID I KEEP SEEING HER , COURT ORDER