Picano's Italian Grille
3775 Rochester Rd, Troy, MI 48083
Bike Parking: No
Wheelchair Accessible: Yes
Cuisines: Mediterranean, Italian, European, Continental
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
We had my mother's funeral luncheon at Picano's April 8, 2017. It was perfect. During the planning stages they were always accommodating regardless of my many phone calls, visits and questions. I even switched back and forth between banquet rooms--not knowing how many guests would attend. I usually worked with Theresa, but I think I spoke with all staff at one time or another. I told Theresa I think we'd have about 57 guests but the day of we had 71 show up! I was mortified--but Theresa calmly worked with staff adding tables and within 10 minutes everyone was seated. Magical! The 5 course meal was perfect, many servers, plenty of food and beverage. I'm sure my mother is smiling! Thanks Picano's!
We have selected Picano’s Italian Grill for our Holiday Luncheon again this year because of the excellent experience we had last year.
Everyone from the valet, hostess and servers all met us with smiles and warm greetings.
The waitresses were excellent they kept our drinks and bread baskets filled. The food for all 33 of us came out in a timely manner and of course was excellent.
We are looking forward to another wonderful experience this year.
Prince of Glory Wednesday Activity Group
I would give 0 stars if I could!I'm very disappointed and you have lost a good customer I will no longer speak good of you guys.Lisa that works there is horrible shes the reason I will no longer be a customer. very rude and had an attitude. Customer is always right! ordered there she up sold me to a dinner instead of lunch and forgot some food I was on my lunch break and very disappointed that I didn't have my complete order! The whole reason I even upgraded was for that reason and she forgot the main portion.worst part she told me ten to 15 min for a side pasta and salad because work I don't get a chance to make it till 30 min later think my food would be waiting and I still had to wait doesn't make sense... I'm taking the time out of my day to write a bad review I don't agree with the way Lisa handles things I'm not a fan of her after the horrible experience I received from her and it was her mess up! No way will I come back here and I would not recommend anyone to either!!
Our family was in the mood for some good italian food. We have heard so much about Picanos in Troy Mi. Needless to say that we were very dissapointed. The owner seemed to be very rude. The service was dissapointing. The foo was o.k. but not to our liking. The rest. was not up beat for a family of ten. Very Boring. Worth a try, but we will probably not visit picanos any time soon.
Im an new employee in the Troy area & I think I found my favorite Chicken Parm in town. Chicken parm was amazing, great staff & most of all great lunch pricing. Very nice relaxing music, quick staff in & out in 30 mins for sit-down. I would recommend this place to anyone.
this restaurant is really the best in troy. the food is delicious and the service very attentive. you get fresh grated parmesan cheese on your salad plus real good italian bread with fresh herbs and spices and olive oil. everything is fresh and you can just enjoy it.