2175 Stephenson Hwy, Troy, MI 48083
First class service, explained everything thoroughly. Made the process easier and also set me at ease. I read reviewed of other places and was glad I chose nationwide. They were able to get a local shop by me to get my downloads done Tom at ABC in Grand Blanc made the process smooth
In the end it’s an easy choice to go with Nationwide.
When I initially got the interlock device in my car I went with Smartstart. That was a huge mistake and an utter nightmare. The day I got the device installed I drove back home and the next day my car wouldn't start. I spent an entire month calling them trying to figure out what was wrong. They kept telling me it was my battery. I bought 2 brand new batteries and they kept saying I was buying bad batteries. I finally got them to agree to have my vehicle towed to their shop.
Once at the shop I got a phone call saying my battery was not good...I explained that this is my second new battery and I had it tested. He called back and said it was an issue with the starter. I agreed to have them change it. I went to pick my car up...it didn't start. They said they must have put a bad starter in...
When I returned to get my car the second time I realized that they had changed the handheld piece and the wiring but did not mention that.
After all of that I was finally able to drive.
About 2 months later I received a letter from the SOS revoking my license from 4 tampering/circumvention occurrences. I called smartstart asking what it could be...and you guessed it...probably my battery.
I went in front of the hearing officer and explained how each tampering occurrence was exactly 10:00:00 from when I shut off my car and that I as a human would not be able to do that. My restricted license was returned.
I then decided to switch companies because of how many issues I had in such a short amount of time with Smartstart.
I switched to Nationwide and I'm happy I did. This is an undesirable situation to be in but they make it easy and are extremely helpful and pleasant to interact with. I have had ZERO issues with them and the equipment is a lot better. I have only had to call them for installation, final report and now to have it removed. They made a bad situation incredibly easy and stress free. I am thankful that I decided to switch and that I switched to them.
Having my interlock system set up by nationwide was the best decision I made they match the competitions pricing everyone is so helpful, nice, and easy going I felt really comfortable talking to anyone in the office and asking any questions... would highly recommend for anyone who need a interlock system installed into their Vehicle
Excellent is how I describe my experience with Nationwide, I can’t tell you how respectful and helpful every one I talked to on the phone. It’s so convenient to pay by phone amd get emailed receipts.. I was with Lifesafer company before I switched...Nothing but headaches and total disrespect from them... Thank you for making my already embarrassing experience not even more difficult
I have had my interlock device since November of 2016. I am happy to say that I never had a violation of any sort. Everything worked just perfect. Customer service with Nationwide is top noch! They are easily and readily available. Although I am not proud that I had to have an interlock system I am extremely impressed with this company and will advise anyone that needs this device to use them! Thanks for everything Nationwide!!!
Nationwide saved me life. They were always willing to work with me on my scheduling needs and provided prompt service for download appointments. They were always able to answer any questions I had and thoroughly helped me through the removal process. I recommend nationwide to anyone that is looking for an interlock company!!
Very friendly staff, I never had a problem with my breathalyzer or getting download. I had my bank account hacked so my payment was delayed and they were very understanding and even waved the late fees which they didn’t have to do. I would recommend them to anyone who may require their services.
Alyssa Atkins was a superior customer service professional. She took care of all of my needs in a lightning fast manner and was polite, considerate, and caring throughout our conversation. Whatever you are paying her it is not enough. You are blessed to have such an individual on your staff. Thanks for everything! 10 STARS!