Hanson's Westland Roofing
977 E 14 Mile Rd, Troy, MI 48083
|Mon - Sun:|
Phone: (248) 581-3118
Fax: (248) 577-0592
TollFree: (800) 426-7667
Hansons Window & Siding
06/22/2012Provided by Citysearch -
I cannot imagine how it could have gone any better, the installers and I had so much fun when they were here, they just came out and did their work in the most professional way.
I like the friendliness of the people and the loyalty of the employees to the company, I have heard over and over how the employees would say how great it was to work for Hanson's.
I thought the crew and the leader were very good at communicating information, they did find lead in the paint on the window upstairs and they really did a bang up job communicating with me. I had no qualms about letting these people into my house, they were safe, professional, and personable. It was charming to see how well they worked together.
I would not hesitate to call them again.
06/18/2012Provided by Citysearch -
We recently had all of our windows, a door wall and a front storm door replaced. I want to tell you about my experience. Being a home owner for more than 40 years, we have had our share of home improvements done and by far, this is the best.From price, to product, from instilation to follow up, there was nothing lacking here. The crew was professional, quick and cleaned up completely. I compared Hansons product to others and went with Hansons. Our decision was not made on price alone, I would have been willing to pay more for this product, but their price beat everyone's as a bonus. Again, hands down, a great job, great product and great company.
06/12/2012Provided by Citysearch -
The men that came out here from Hansons were very professional. They were always on time. They took very few breaks, even at lunchtime. They'd be gone fifteen minutes and they'd be back on the job. You couldn't have asked for a better crew than the ones who came to our house. They did an extremely good job. We've had no problems at all. I would definitely want the same crew if we had another job.
I found Hansons, on the computer. I was impressed with the pictures that I saw of their work. We knew we had to get a new roof; it was something that we had talked about. My husband and I were very satisfied with the crew. They did a good job, and they cleaned up their mess. If we ever needed another crew out here we'd definitely call Hansons.
Ever since we got the roof done, we've been looking at other people's roofs! We can't believe how many look like they could use replacing. My family and friends all know we had our roof redone, and if they ever question me, I would definitely have a positive answer for them. I think we did a good job in picking a company. We talked to a guy who worked for himself, but he wasn't backed by a big company.
We chose Hansons because they are a big company and they stand behind their work. I think we got a thirty-year warranty. They promised they would fix anything that went wrong. My husband will be sixty-nine soon, and I don't need him up on the roof. The fact that Hansons is an established company helped a lot. I would rather have an established company come out here than some fly-by-night person. I know Hansons hires outside contractors, but they wouldn't hire any unless they knew what kind of work they did. The guys made sure what they did was done right. My husband was out there every single day watching them. They may not have been happy about that, but he saw that they were doing it right. That's why we're both very happy. My father was a perfectionist too. He had someone put a roof on his house, and he made them tear half of it off and do it over! These guys are doing a good job.
06/08/2012Provided by Citysearch -
I am very pleased with the siding job that was recently completed on my home. My sales person, Dave Ritenour, was very helpful during the sales process and patient coming to my home twice to make sure that we made the best decision on colors and siding type. During the actual installation, the siding team was on time daily and kept me updated through out the entire job. I noticed that the team was extremely focused and treated this project as if it were their own home. I am very impressed with my siding crew led by Kenneth Fuller and the level of professionalism and focus on the customer. I want to make sure that this crew would receive proper recognition. I am so impressed with their team work and dedication to my project. The job results were beyond my expectations.
05/31/2012Provided by Citysearch -
We had windows done by Hansons. Everyone I talked to at the company, including the people on the phone and the installers, were courteous and polite. All my contact with them has been good. If people like that worked at AT&T, they would make more money.
With me and the people on the phone and with the installers, there was no miscommunication. Messages were passed in a timely fashion. I will get six more windows from them soon.
If they could polish up the salespeople a little bit more so that they give a quick and precise sales pitch, they would be doing well.
I was most satisfied with the fact that the product that was ordered came in a little bit ahead of time and the delivery and installation went better than promised. When I do order the other six windows for this house, I will specifically ask for the same installer who did the front two windows. I don't want anyone else on the job but him.
The reasons I picked Hansons was the quality of their product and their guarantee. I did not call any other companies because I have already decided that I would use Hansons for my windows. I have seen competitor's windows falling apart. I have seen a very bad Walside job where they took advantage of mentally handicapped people.
04/24/2012Provided by Citysearch -
We used Hansons Windows for our new roof and gutters. They covered everything well.
I really liked Joe, our salesperson. He let me know exactly what would happen, the materials they would use, and how they would do the work very well. The installers also did not mind me asking a bunch of questions and they also explained things to me well. Their workmanship was excellent.
The concern always is getting a quality contractor; someone who won't leave you hanging and will do the work as expected. Being as they had good communication with me and scheduled well, they pretty much took all of that concern away. They did a good job.
I went to Hansons first because I had work done previously on another house by them. Because of the work that they did there, I pretty much started out with 1-800-Hansons and went with them.
The only thing I am going to do next is roofing my other house, but I do not know what the timing is going to be on that. It may or may not be next year, depending on cash flow. They did a really good job on my main house, so I definitely will want to use them again.
I was really happy with my experience with 1-800-Hansons so far. I am more than happy to let people know about them and the quality work they did for me.
04/17/2012Provided by Citysearch -
I love the windows from Hansons.
The installation was quick and they did a beautiful job. They were very friendly.
Turns out that I didn't really have any concerns. That was the first time I had a new window installed so I didn't know what to expect. They really knew what they were doing and they did it in a timely fashion. They were very professional and answered my questions. I was very impressed.
We had checked out Wallside and my husband decided Hansons was the most impressive.
My next project will be for more windows which I will call Nick about (our sales person) because we got a cheaper quote from Wallside but I want both windows to match.
I was really impressed. I've heard about them on the TV and they lived up to our expectation.
04/05/2012Provided by Citysearch -
They were on time and they let me know when they would be there ahead of time. They were very professional and did the work quite well.
The quality of the triple pane windows is decent. The installation guys knew what they were doing and the trim guys did an especially fantastic job.
The windows were 20 years old, they were sagging, so I had to have them replaced. I had used Hansons Windows before, so I went back to them.
I had Hansons come in first. I liked the way salesperson portrayed the company and I knew what I was getting, having used them before.
We redid the whole house, so we don't have anything left to do!
03/27/2012Provided by Citysearch -
Hansons Windows is easy to contact, and they do what they say. I'm happy with them the way they are.
I was most satisfied with the way that they handled our relationship; me as the customer and them as a company. They were very professional throughout the whole process.
I was concerned that they may uncover more work that needed to be done. It didn't happen, and it wasn't an issue.
I was a returning customer. I knew that I would get what I paid for.
I may have some more work done, possibly sometime next year.
I am so satisfied with their work.
03/21/2012Provided by Citysearch -
I was most satisfied with the speed at which Hansons Windows was able to do the job. I was also very satisfied with the quality of the windows; I thought it would not be of high enough quality, but it actually is.
My concerns prior to remodeling were price, quality, and value. I was worried that the price of each window would be prohibitively expensive, and it wasn't .
We looked at probably 4 or 5 other companies, name brand type companies, but we ended up choosing Hansons because of Tim's presentation (our salesperson). Tim did a really great job of explaining and representing Hansons in his presentation, and that is ultimately why we went with Hansons.
03/20/2012Provided by Citysearch -
We had windows and siding installed by Hansons Windows and I got a phone call two weeks after I got the windows put in, saying that Hansons also does blinds, but we had just bought a bunch of blinds. My suggestion would be that Hansons mention that earlier in the process. I think that would attract a lot of impulse buyers, especially if you could put the blinds into the same financing plan - that would be huge.
I was definitely most satisfied with the siding, just because my siding was so bad before. The windows went in smoother, and they were probably the most professional crew, but I was just most happy with getting the siding done.
The selling point for me was when they said they would put the gutters in for me. That sold me.
03/15/2012Provided by Citysearch -
We recently hired 1-800-Hansons (Hansons Windows) for some overdue home improvement.
I was most satisfied with their communication with us. They kept us up to date, and we liked them.
I admit I was skeptical since they were such a big company, and they came by door to door, but they agreed to everything and didn't keep anything in the dark from us. We were satisfied with the work they did.
They were professional and quick and kept in contact with us the whole time. I will definitely be using them again!
03/08/2012Provided by Citysearch -
We just used Hansons Windows and it was a very good experienced. First, they were pretty good guys.
Next, I was most satisfied with the quality of the workmanship. The guys did a pretty good job.
I was concerned about the windows. They addressed my concerns well. So far, the siding hasn't blown off the house in high winds!
I was looking into Wallside Windows, but they were terrible. They wanted a lot of money.
Hansons has been really nice to work with.
02/23/2012Provided by Citysearch -
I was very impressed with Hansons Windows' customer service.
In January I noticed that one of the upstairs windows was foggy (due to seal failure). I emailed and called their customer service dept. They quickly scheduled a technician to come take measurements and then had the faulty glass panel replaced.
Each time, the servicemen arrived on time and were courteous and professional. Actually a better experience than our initial purchase and installation.
02/15/2012Provided by Citysearch -
I just wanted to review Hansons Windows re: a wonderful sales experience with David Troyan. He was on time, polite, and didn't appear to be out to only ""make a sale"", but to satisfy my needs and concerns.
A few days prior, I had an estimate performed from a Wallside representative and it was blatantly obvious he wasn't concerned about my needs as a customer, only a sale. He also did not and refused to give me a written estimate with a price breakout/breakdown. He merely scribbled the type of window and the cost on the back of a piece of paper.
Thank you Mr. Elias for providing an honest and reputable company with fair pricing.
I can't wait to get my 3 new windows installed!!!!!
02/13/2012Provided by Citysearch -
We just had Hansons Windows and they were mostly good to work with.
Our installation got rescheduled and that wasn't communicated to us, but our salesperson was very forthright and real. It didn't feel like he was trying to shove things down our throat.
I like that they showed us all our options in different price ranges, so we could choose the best option for us.
To do the job, we looked at Weatherguard, but Hansons' salesperson was great and didn't seem to be trying to scam us. We also appreciated the good prices and quality.
02/09/2012Provided by Citysearch -
The area where I was most satisfied with Hansons Windows was I would say their communicating with me and their ability to get it done earlier than what they had originally had told me.
My concern about remodeling prior to starting this project was the disruption time. 1-800-Hansons addressed these concerns when they said it wouldn't take very long and they were in and out in a timely manner.
The other contractors that I considered during this project were Exteriors of Lansing and Wall Side. The major difference that made me choose Hansons Windows was the reputation that I have heard from other people. They were the first ones that I talked to.
Overall, I was happy with everything.
02/07/2012Provided by Citysearch -
Here's my review of my recent experience with Hansons Windows.
They pulled my old storm door and re installed it. Because it was a vinyl door the weather warmed up a few days later and it created a problem. it was a quick fix once they came out and rehung it.
When the salesman came out and did the demonstration there were a few things he mentioned. There were a few things he said that didn't apply and that made me listen more carefully to him. He was a great salesmen but I just noticed a few things he said were a little off than what the book stated.
They were able to come out when I was home and get a good estimate. The installation crew was fantastic. They got the job done and were professional. Basically I'm satisfied with how smoothly the entire job went.
I was slightly concerned about the weather. When we originally ordered the door in October it took about five to six weeks for the door to come in. I was concerned about the weather but nothing on the part of Hansons really.
02/03/2012Provided by Citysearch -
One thing I did not like was that both husband and wife were required by the company to be present in order to sign the paperwork. That is not how we run our home and I would have liked the ability to go on my own without being required to have my husband with me.
But Larry, the salesperson, was phenomenal. He and his son were able to answer all of our questions and they helped us choose which windows we needed to instal. I was very happy working with him. The installer was also great to work with. He was extremely personable and also able to answer any of my questions or concerns.
My biggest concern was the financial aspect of the project. I wanted to know how much it would be and be able to choose a good window. They were able to educate me and answer all of my questions.
We have worked with them before, so we are repeat customers to Hansons Windows. We hope to be doing more windows with them in about a year.