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Neighborhood
Troy
Categories
Apartments, Real Estate Rental Service, Apartment Finder & Rental Service

Reviews

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mathew26

02/05/2012

Overall
Few reasons for not renting ap...

Few reasons for not renting apartment in Eagles Landing:



1. Office staff is rude and highly unprofessional.

2. Basement apartments gets flooded during normal rain falls.

3. Postbox's are small and vertical, so your mail get crumpled.

4. They (eagles landing employes)would show you the apartment which you are going to get after signing the contract. So even if your apartment is in bad condition which they generally are you are stuck with it.

5. Leasing office staff is not at all helpful, they don't have any sitting arrangements for the clients in their offices. They tell you to go out and sit in the hall and weight for them to come.

6. The notices about fire alarm check or house maintenance check are written in a very orderly fashion.

7. Few apartments have bed bugs issues which obviously they wont tell you (talk to your future neighbors before renting these apartments).



8. Other options in close vicinity are far better like (Charter Square, Somerset apartments and Amber creek.)



Thanks for not renting these apartments

mathew2376

02/05/2012

Provided by Citysearch - 
Overall
Few reasons for not renting apartment

Few reasons for not renting apartment in Eagles Landing:

1. Office staff is rude and highly unprofessional.
2. Basement apartments gets flooded during normal rain falls.
3. Postbox's are small and vertical, so your mail get crumpled.
4. They (eagles landing employes)would show you the apartment which you are going to get after signing the contract. So even if your apartment is in bad condition which they generally are you are stuck with it.
5. Leasing office staff is not at all helpful, they don't have any sitting arrangements for the clients in their offices. They tell you to go out and sit in the hall and wait for them to come.
6. The notices about fire alarm check or house maintenance check are written in a very orderly fashion.
7. Few apartments have bed bugs issues which obviously they wont tell you (talk to your future neighbors before renting these apartments).

8. Other options in close vicinity are far better like (Charter Square, Somerset apartments and Amber creek.)

Thanks for not renting these apartments

mewziclvr

04/13/2011

Overall
Customer Service???? What's that?!?

I've been living at Eagles Landing for almost a year now and though the amenities are nice, the Manager (Kristen) and several of her staff definitely let you know what an inconvenience you are. I've lived at several different apartment complexes over the years and have to say that this is the worst for customer service. That doesn't go for the maintenance staff, who are always friendly and helpful. However, I have often been "put in my place" when dealing with the office ladies. They won't go out of their way for any reason. They were smiling and friendly when I was looking the place over. But as soon as that lease was signed... well, I haven't seen a happy face since. We just got our quarterly news letter and it was noted that they would prefer you to make an appointment rather than walk in with your needs. Don't they know that I don't HAVE to live here!!

Regards

Mary

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