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Hours
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Neighborhoods
The Smart Zone, Troy
AKA

Best Recovery Svc

Category
Repossessing Service

Reviews

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Domonique G.

01/10/2018

Overall

This place is the worst towing company there is in Troy, Michigan. I cannot believe that GM Financial is doing business with this company that is damaging people cars. The guys at the towing are rude, unprofessional, and racist. The guy at the counter did not even want to touch the paperwork after me or explain anything that I was signing. I called their corporate office to report them and I really hope that he does something about it

Chris B.

07/17/2017

Overall
Expertise
Service

100% Horrific! A cash ran company that doesn't have change and you can only get your car at their convenience? Don't leave anything (Including gas) if you want it back! Not Good!!!!

Robert D.

07/05/2017

Overall
Expertise
Service

They have the worst customer service every they are very unprofessional... I come 5mins early for my appointment they ask me what time is my i say 1:30 they reply well i guess i wiil see you at 1:30... all i want is my vehicle back... what type of business is this... I will never do business with such a unprofessional disrespectful towing company again... then they have the ordasity to hold your vehicle just so they can collect money off of you... why the hell do i have to make a appointment for a 5 min transaction... we need to place laws against these unprofessional disrespectful towing companies... make so they can't hold our vehicles... if we have the funds to cover the issue that day we should be able to retrieve our vehicles... no ridiculous 4-day hold...

Samir H.

01/13/2017

Overall
Expertise
Service

THE ABSOLUTE WORST COMPANY. FIRST GM CONTRACTS THESE THIEVES TO REPO OUR CAR THAT WE ALREADY PAID FOR AND GM MADE A BANK ERROR AND WE GOT THE CAR OUT THE VERY NEXT AVAILABLE DAY. THEN WHEN WE GET THE CAR OUT WE RELIEZE THAT THE REPO GUY STEALS $300 OUT OF MY SISTERS PURSE AND WHEN WE ASKED THEM ABOUT THE MONEY THEY REFUSED TO GIVE US THE DRIVERS NAME. AND THEY REPOED OUR CAR, YOU COULDVE AT LEAST KNOCK ON THE DOOR SO WE COULD GET OUR STUFF OUT BUT INSTEAD THEY TOOK IT OVER NIGHT AND DROVE ALL OVER OUR GRASS. I WILL BE CONTACTING THE BETTER BUSINESS BUREAU. TERRIBLE COMPANY, SHAME ON GM FOR USING THEM!!

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