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Member , Michigan Retailers Association, Troy Chamber of Commerce, American Gem Trade Association
Very honest and knowledgeable jewelers. Bought my engagement ring from Jim 14 years ago when he was at Sidney Krandall and unfortunately it was stolen 9 years ago. Have just recently been able to purchase a new ring and my husband and I went to see Jim at Alan James Jewelers. I once again have a beautiful ring with a sparkling oval diamond on my finger. LOVE IT!! Thanks Jim!
Great place !! I went to about 5 other stores with an existing older ring from my grandmother that I wanted modernized for my wife. While many other places just said we can do whatever you want, Alan started off by examining the ring and the diamonds. Once we established that they were high quality he suggested a completely new ring that would show off the diamonds rather than hide them. Alan spent a lot of time trying to figure out what we liked and what we disliked and then through this process started designing a ring on the computer. Once we had this then a wax mold was made and from there the final product. The other places would have just taken my money to upgrade the ring I had with results far less than what we achieved. Alan took the time to design something new and made the diamonds look amazing. We have had so many compliments on this ring and how it just sparkles. Bravo Alan. I have recommended you to everyone who sees it. The process was fun as well which is a bonus since we men never know what to buy.
This is a great place to have jewelry appraised, or to buy fine jewelry, they really know their stuff. I recently brought in some family pieces and they helped me sort them out. Some that looked valuably weren't particularly. Some that looked worth throwing away were extremely valuable. One piece looked like a nice simple thing, but the stone turned out to be rare and valuable. Prior appraisals had missed this. I'm glad I went to these down to earth guys who really know their stuff.
I'm sure most guys will agree with this. When you go to a jewelry store to get something for you wife or significant other you have a slight clue but not all the way so you depend on the jeweler to be able to help you out. Well that’s exactly what Jim and Allan did for me I had an idea and they both helped to bring it to life. They were both very courteous and VERY helpful. They took a lot of time with me until I was completely satisfied and no matter what I asked for the were upfront with me the whole way until I was thoroughly satisfied. I would recommend everyone I know to come see them (Mind you I live downriver) I will never go to another jeweler they have earned my business but most importantly my respect. Thank you Alan and Jim for all your help.
I went to James at Alan James Jewelers in 2008 with an idea of what I wanted as an engagement ring for my girlfriend. I told him what my budget was, and gave him an idea about what I wanted the ring to look like. James earned my respect the moment he treated me like I was there to spend 20K when I was spending under 1K. Together we created an original ring for my girlfriend that she was completely in love with! Then, I went to Alan for the wedding band about 6 months later. Same thing. Treated me with an unmatched amount of respect, helped me to create the perfect custom wedding band to match the custom ring James and I created earlier.
These two, with their work ethic, commitment to their customer, and unmatched craftsmanship have earned themselves a customer for life. I will not even step foot in any other jewelry store because I all ready know who I can trust to do the job right the 1st time, and at a price that is more than fair!
I recently purchased a diamond ring and matching band for my wife for our 25th wedding anniversary at Alan James Jewelers in Troy, Michigan. I was very pleased with the very high quality product and outstanding service. Alan Soifer is a graduate gemologist who maintains a high standard of professionalism. His knowledge and expertise in presenting some good choices has allowed me to make the best decision according to my needs. If you are looking for high quality stones at an affordable price, I highly recommend Alan James Jewelers for the best merchandise and service. I believe that your shopping around will end once you experience the high class at Alan James.
I recently had a bad experience with a local jeweler. I needed to have a platinum setting ring adjusted with
the Diamond I purchased,, which is my original diamond but changed the setting years ago. I was so
amazed that someone was suppose to be professional was a lousy repair,costly and very stressful.
I had such issues with the bad experience with another jeweler, I just took all my jewelery to Alan James. They were honest friendly and
gave me estimates and options on my several pieces , I took to him. It was such a pleasure to do business in an
an establishment that was giving me options for my best interest. I am so,thankful that there are jewelery stores at their level that give you quality service in a timely manner.
Since, diamonds are forever, I am now think of upgrading my stone and I know that doing that , Alan Soifer
is the person who would help me with that choice. I it an investment and the profession advice is one that
I value. Being that there are so many people in business that have no business doing what they do.
Alan James is a store that should be; there forever, like diamonds to serve the community with the quality,
professional services, estimates before work is done. The selection of jewelery in the store is awesome. Unique choice of all different items, gold , earrings, bracelets watches and different prices ranges, and all different styles.
I was so nice to have all my jewelery feel like it was given to me all over again for the first time. I keep glancing down at a few of the rings and smiling like I did when I got them. That sparkle was still there and now I know where I will do my shopping.
When it comes to getting married and your about to invest in one of lifes biggest investments look no more than to Allan James Jewelers. After researching several jewelers in our local area we found a gem. Allan and James from the moment we entered their store made our process not only fun but educated us about diamonds. From the four C's,to the different types of settings and even the care for our investment. Together we created our rings. The entire process was fun and we look forward to doing business with Allan James Jewelers in our future.
My husband and I have known Alan and Jim for a long time, meeting them at Sidney Krandall and Sons. Alan and Jim truly care about you and offer the best in customer service as well as the best and most unique jewelry you can imagine. I've made several purchases, and have NEVER been disappointed. They are truly the best in the field. I have referred many friends, and even customers at my place of employment to them. Everyone is truly amazed at the time they spend with you, getting a feel for what you really are looking for and staying within your budget. We live in the Flint area, and it is definitely worth the trip! Give them a try, you'll be truly amazed and glad you did!!!
I purchased my fiance's engagement ring at Alan James Jewelers, and I could not have asked for a better experience. Alan and Jim took what can be a rather stressful and nerve-racking experience, and turned it into a very enjoyable and unforgetable one. Alan and Jim took the time to truly educate me on diamonds and then worked hard to find the highest quality diamond within my budget. What they found for me was truly amazing and my fiance was exstatic. And never once did I feel pressured to spend more than my stated budget.
Alan and Jim pay attention to the details and truly listen to the customer. My fiance and I returned to Alan James Jewelers and purchased our wedding bands there as well. My fiance was interested in a very specific wedding band, and although they did not have it in their store, they worked with their extensive network of contacts and were able to have what we described to them custom made to our exact specifications and for a truly amazing price. The piece turned out absolutely beautifully!
Based on our experience, we have recommended Alan James Jewelers to numerous friends and everyone that has worked with Alan and Jim have truly been happy with their service! I cannot imagine going anywhere else for my jewelery needs.
Phone: (248) 220-1105
Address: 1985 W Big Beaver Rd, Troy, MI 48084
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