What to Know About: General Contractors »
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
Never go to this location, ever! I would give 0 stars but not possible! I ordered 2 croasants with swiss cheese at the drive through ! Got 2 croassants with cheddar. Had to park the car and go inside .....and told the cashier she tried to tell me i ordered wrong so i had to show her the receipt which clearly stated SWISS. She took the receipt and talked to two of the people working there after which they went hiding behind the corner. She comes back and tells me we only have one crossant sorry ...so u just want swiss on it? I was floored, r u kidding!!! So we were waiting she never told me if i was getting my money back or not for the other croassant. And so i got so mad we just left! Didn't get our money back and didnt get croassants, and mind you it was not that busy either!!!! Just horrible. You dont have food when you are serving customers and you do not even have the right customer skills. Needless to say that this was the 3rd time my order was wrong from that location.....would explain why noone bothered to leave a nice review and why all the bad reviews are apparently non existent....resulting in me writing the first review for this location when it has been open for numerous years!
Laura Sweisin the last weekI went for a root touch upand highlights with the owner Antoine. I was so excited and it great spirits but he was very rude and hurting me during the blow-dry. I wasn't even upset and was trying to make light of it. He then has his assistant blow drying me too in the opposite direction of him and I just cloed my eyes trying to get through it. He got his brush snagging on my hair and it hurt so bad that my body couldn't help but follow his brush, I thought he would have used his hand to pull the hair out so that it didn't hurt but he ended up pulling it completely. I told him in a jokingly way since he seemed irritated anyhow that it hurt me and he walks away saying "you have such a sensitive scalp I can't even blow dry you", then have twonof his assistentndry and style my hair. I just had my hair bleached and it was very tangled and course and maybe I am sensitive scalped too Indont know. It if that is the case he should have been sensitive to the fact was really hurting. I walked out of there with tears in my eyes my feelings were so hurt. What an arrogant disrespectful and miserable person. Will never go back.
I've been a client of Lance for 20 years and he is excellent. I feel comfortable telling him everything about my hair, cut, color and he's consistently given me good hair!
D'Ann Hawkins has been cutting my hair for years. I always get compliments after she styles my hair. I wouldn't trust anyone else to cut my hair!
Was told when hired 8-10 weeks and job would be done. It has been 1 months and still not done. It's a half round top and pillars only porch that is approx. 8' x 13'
Salon lily is by far the best salon I've been to. All the girls are always so welcoming. It is always clean and organized. I've been seeing Megan C. for a few years now and i will never go anywhere else. Megan is always working with me on what I expect with either my cut or dye, and even if it's a trim she makes sure I get what will make my hair healthy and doesn't take cut more than i tell her that i want. She definitely knows what she is doing. She is also so friendly, always chatting up a storm whether it's about the weather or our families. I truly enjoy going to Salon Lily and will be going for many more years to come. Thank you so much Megan for being an amazing stylist!!
Worse hair cut I have ever had. .
My highlights and cut and customer service was so bad I actually thought there must be a hidden camera and I was being pranked!The owner couldn't care less that I was unhappy with the results and treated me like I was ignorant while I explained my disappointment to her.It was my first time there. ( and my last )The shop is old, the owner is old, and their business practices are old ... they know nothing about customer service.
This is my new place to go to now if I need to do my nails!!! It's clean, fast and affordable! My tech was the one who helped me and she did a great job! She did my cuticle really clean and fast like a pro! It's my first time here today and I'm definitely coming back! ;)
The owner is very rude lady, quality customer service very poor, she has no clue how to treat a customer, I ask for shellac manicure, she just paint the nails argue that I dont need manicure and charge me the same price, during my time there, she fought and kick out an other customer, she is a person with "0" education, this is not the first time that I see this type of situation in this place, the location is convenient but will not return to this place
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.