your new equipment ripped me off for $5.00 and your so called manager at the Clawson location made it sound like I was stealing from him for wanting my money back.I will let everyone I know in this and neighboring town of ro know of my not so pleasant experience
I had to wait at least 15 minutes in line to get my car washed and the manager Dave made things difficult for customer using their coupon.I guess I am not coming back to this place and they just lost their loyal customer for a lifetime.
This car wash ripped off my passenger mirror and scratched a line down the side of my SUV. I filed a report with the worker on duty, who promised me a call from the manager. No call, no follow up, avoided me when I returned with a repair bill. If you want to mess up your car, check this place out!
Jax detailed my 2007 Mercury Mariner today, and they did an ABSOLUTELY AMAZING JOB! In the last 6 years this car has been through 1 Golden Retriever, 1 Airedale Terrier and 2 grandchildren, not to mention a LOT of cigarette smoking! Tan cloth interior. I thought there was NO way the interior could ever be cleaned as the seats were so badly stained. Wrong! They look out-of-the-showroom new! The cloth on the doors that had nicotine stains running down them - gone! Just amazing! "Arnold" detailed my car, and I HIGHLY recommend him! I'm never smoking in my car again!:) The dogs have, sadly, "passed on"...of course, the grandkids have to stay, but they can't eat or drink ANYTHING in my car! ha! Thank you, Jax, from the bottom of my heart, for hiring Arnold - he's incredible! Give that man a raise -- he deserves it! P.S. The service I asked for (detail interior, only), cost $105.00. I told them not to bother washing the outside as it's tan (never dirty!). When I went to pick it up I could see they had washed the outside, too, & made the tires real black & shiny! I gave them a real nice tip :)