The worst experience EVER ! I have given numerous nail technicians and different salons a chance over the years and when this salon opened up, it was no different. Both times I visited this hell hole, I left feeling unsatisfied and frustrated. The first time I entered satan’s den it was the grand opening weekend, even thought they were brand new everyone still seemed like they hated their job. The most recent experience was Saturday (1/27/2018). I, again wasn’t greeted, was the first to enter and had to wait for a technician to arrive. Waiting wasn’t the issue, when he finally did arrive he just sat down and started to work. Before arriving, I looked at the price list on the website, so my total should have been about $33 bc I had a broken nail. Overall he did a decent job but once he was done and explained my total was $45 for a FILL IN, gel polish, repair, and length, I was furious because he stated that it was the length and the only time i’ve paid for length if it is a full set which I could have gotten for this price. Fast forward to today (1/31/18) @ 11:00 am. I go back because I broke another nail which I didn’t notice until I was taking notes in class so I obviously wasn’t doing any strenuous activities to cause this break. So he states that it wasn’t his fault and he has to charge me $3 for the repair. I did not feel as though I should have had to pay 5 days after spending almost $50 on a fill in. After re-explaining that I shouldn’t have to pay but I would like it to be fixed I sit down and tell him to soak it since I have to pay $3.....he then says “oh honey it $5 for length”. At this point I am so pissed I say well just forget it and leave without getting the repair. I DO NOT KNOW WHAT THEIR DEAL IS WITH CUSTOMER SERVICE OR IF THEY JUST ARE SO DISAPPOINTED IN THEIR OWN LIFE TO WHERE THEY HAVE TO BE SO RUDE TO PAYING CUSTOMERS TO FEEL SOME TYPE OF SATISFACTION....I have no clue. I advise you to waste your money somewhere else !!!!
Not even worth the one star. I mad an appointment and when I got there only one person was working and she already had someone. Once done she attended to my pedicure, but she didn't do acrylic nails so I had to wait over two hours for another person to come in and do them. The guy who did them ended up having to have help doing them and some were crooked! He didn't push back my cuticles at all. Needless to say within a week a few broke off. I will not go back.