More Info

General Info
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Services/Products
Advanced Care Services Allergy & Itchy Skin Relief Diabetes Treatment (Canine & Feline) Diagnostics Diet & Nutrition Disease Treatment Flea & Tick Control General Care Heartworm Disease Treatment (Canine & Feline) Internal medicine Medications/Prescriptions Parasite Control Pet Wellness Exams Physical Examinations Preventive Care Primary Care Puppy & Kitten Wellness Senior Pet Wellness Spay & Neuter Vaccines & Vaccinations Weight Loss Programs
Payment method
amex, discover, visa, master card, debit, cash, check, company card, travelers checks
Associations
American Animal Hospital Association (AAHA)
Categories
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Reviews

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BF
Beau F.

10/24/2014

Overall
Abysmal Customer Service

I picked up a friend's dog from Cherry Bend. The receptionist and vet tech were very friendly and helpful and the quality of treatment went beyond expectations.



The office would not release the pet to me without first getting permission from the pet's owner, which was necessary and proper. However in the course of doing so Dr. Sheard was rude and hostile even though I was nothing but cooperative with him and his staff. When I mentioned his improper demeanor he said "I'm sorry you feel that way" rather than apologizing.



If I am ever a pet owner, I will never leave it in the care of Dr. Sheard.

Details

Phone: (231) 714-0541

Address: 10387 E Cherry Bend Rd, Traverse City, MI 49684

Website: https://vcahospitals.com/cherry-bend

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