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General Info
Art Van Furniture is a family-owned company that started with one small 4,000 square foot store in 1959. The company sells recliners, mattresses, home office furniture, futons, beds and sofas. Art Van Furniture operates 30 stores in 29 cities throughout Michigan. The company employs more than 3500 associates. The Michigan Retailers Association named the company 2000 Retailer of the Year. In 2003 and 2004 Art Van Furniture was voted Michigan's Best Home Furnishings Store and Michigan's Best Contemporary Furnishings Store by Detroit News Readers. Art Van Furniture has a location in Traverse City, Mich.
Email
Extra Phones

Phone: (231) 932-2320

Services/Products
Mattresses
Brands
Broyhill, La-Z-Boy, king koil, tempur-pedic
Payment method
visa, all major credit cards, amex, mastercard
Categories
Furniture Stores, Mattresses

Reviews

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conscientious

10/23/2011

Overall
I am shocked that Art Van of T...

I am shocked that Art Van of Traverse City has continually given my son & his wife the run-around on repairing their leather sofa and chair despite that fact that they purchased the leather protection plan. The color has simply come off in a multitude of places on their pieces. I had a problem with our sofa of the same brand & the Portage Art Van was great about honoring our protection plan & provided 3 new cushion covers when only 1 was damaged so all the cushions would match. Traverse City and corporate need to stand up to their protection plan. We have spent thousands with the company and need to feel Art Van’s integrity is in tack if we are going to continue to do business with them or encourage our family & friends to do so. Our kids have three pages on file noting contacts to the Traverse City store. Since Traverse City store has not fixed the problems, they need to replace the pieces with furniture of original equal value and stand behind their customers.

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