What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
940 N Central AveTracy, CA 95376
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
This was the worse service I have ever received! When I called and had my car towed there, I said "I NEED A CLUTCH!!! I told the owner Eddie that I know when a clutch goes out. He said that it will be around $1200. He then said we need to charge you $100 to check and see if it's the Clutch! REALLY!! He called back and said well we will replace the Cylinder and it will cost less then the Clutch ($565) and said the part will take 2 days and for me to pay for the part up front. I did. The very next day he called and said yes you need a clutch and told me it will be a 40% restocking fee from O'Reilly's! REALLY!!! They ordered a part that they said I need to save money and turns out like I said from the beginning, I needed a clutch! Now 2 days later he said that he told me that just the labor was $1200!!! JANKIE AUTO SHOP! I WOULDN'T RECOMMEND THEM TO WORK ON MY SON'S POWERWHEEL RIDE ON TOY!!!!!!!!! Im also reporting them to the better business bureau. VERY UNHAPPY WITH NO RESULTS AND $400 LATER! If the mechanics would have just checked out my clutch from the beginning like I said was the issue, I would only be out $100, because at that point I would made a decision if I wanted it replaced with whatever they quoted for the replacement!!!!!!! The fact is the charge to see what the problem is and they skipped over the issue and was guessing! Because the cylinder doesn't matter if there is no clutch, which is the big problem!!!!! Stupid move by this shop! And then to top it off the owner act like he was mad at me! I dont have any money Issues AT ALL!!! I'm just disappointed because the guy seem to nice at first then 2 days later, I'm having to call him several times and he was snacking his lips and getting all bent out of shape! Really!!! Its their fault that all this occurred when they could've told me what was wrong with my Clutch like I asked when I arrive with my car! Yes my car has a lot of other Issues, but the main issue was my clutch!
Two old couples and their son run the shop ,they are so manipulative, each time I took my car there for a problem they made sure it popped up with even a bigger problem by doing so they keep getting more money , they stole 3 items from my car ,be careful guys it’s a terrible organization
SCAM! SCAM! WORST MECHANIC SHOP, WOULD GIVE 0 STARSThey are out for your money! I was traveling down to San Diego, and my car broke down. I have it towed to the nearest mechanic shop (Two Mechanics Auto Repair). I SPECIFICALLY tell them "I believe its my alternator the battery cant hold a charge". I even have the part ordered before I get there. After telling me they checked the alternator and the battery the only thing that was needed was a new battery. They charged me $200 for the battery (knowing im desperate). Get back on the road... Breakdown AGAIN (battery still can't hold a charge) have to get towed AGAIN only to be told by a TIRE SHOP that my alternator is shot and it TWO MECHANICS would have just tested my alternator they would have seen it was done for. TWO MECHANIC YOU OWE ME $200 FOR THE BATTERY THAT ENDED UP GETTING FRIED FROM THE SHOT ALTERNATOR THAT YOU NEVER CHECKED. Also, the TIRE SHOP got me a battery for $99.TWO MECHANICS IS A JOKE AND THEY ARE THEIFS, DONT TRUST ANYTHING THEY SAY.
I recently went to Castrol Premium Lube Express for an oil change. I asked the mechanic, Miguel to check underneath my car because I hear a loud scratching when I drive. He said axle needs to be replaced and will charge me $480 for the whole service. He said he would even give me a discount. I brought my car to Sears for a quote and the service technicians told me there was NOTHING wrong with the axle. The scratching sound was coming from a hard plastic underneath my car. I am in complete awe when I realized Miguel lied about the problem in my car. Such a disappointment when someone tries to lie just to make money. Parts and labor is expensive enough if there was indeed a problem in my car. But charging me for something that is working perfectly fine is pure evil. I would like to warn all drivers and readers to keep an eye out to the technician, Miguel who would give you wrongful quotes and problems in your car. My advice would be to take your car to a professional. They would give you free check ups and diagnostics on some. If repairs needs to be done, warranty would be included. Beware of a lot of crooks out there who work so hard ripping other people off. What a disgusting experience. Glad I did not fall for it.
unlicensed, ripoff, under department of automotive repair watch list you will be sorry if you call this guy. ask for his license
This is so much more than a brake shop. My car has been serviced several times here and I am always satisfied. I will only go there if Henry is working. He explains what I need and I do not feel like I am being taken advantage of.
I needed new tires to prepare for winter and to replace a couple bent rims (4 boys), not my first estimate but turned out to be the best choice I could have made! They were friendly, courteous and professional and I will give them all my future business, thanks guys!
this place is one of the best shops I have been to clean shop fast service, and knowledgeable employees
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.