My crippled 85 year old grandmother was at the giant in Hillendale waiting for her Jimmy cab when suddenly two show up and the drivers start to argue and push each other. Suddenly one takes off.My grandmother politely asks the remaining driver if this was her cab “Do I need a customer like you bitch” and then he takes offSo my gran calls jimmy cab to see if there was a mistake and how long her cab would be.” Don’t call again you have already exceeded your two a calls in a day” the woman says to gran.Finally her cab arrives. It is an older man and he apologizes for what happened. But he claims his physical condition prevents him from helping with grocery bags.Why the hell would you send an old man to help my gran with her bags?Finally my gran is able to get the five bags of groceries into the car... having to rest against the car for breath. When she finally gets in there is over 3 dollars in the meter. When she asks the man why did he start the meter so soon he says “ The public service commission wants us to start the meter as soon as we arrive “My gran doesn’t say anything, but is forced to drag the three bags into her house by herself again.The driver yells after he got paid but before gran can get the bags out of the taxis “Hurry up lady, I don’t have all day.”What a real shame to treat an elderly lady like this
Amazing service. Driver was there on time for our 3:30am pick up. My husband was so nervous that, he called them at 2:45am to confirm and someone an…
710 Dulaney Valley RdTowson, MD 21204
From Business: Towson Airport Shuttle & Car Service provides a round-the-clock airport transportation Towson MD, sedan and car service Towson MD, airport limo Towson MD to and f…
I called this company nearly two hours before I would need a cab, because I've had issues with companies not showing up, having unspecified "problems" and never calling to inform their customers, and other issues with local cab companies. Unsurprisingly, their driver had an "issue" and never showed up, and the company never called to inform me of this, didn't switch it to another drive, or put in even the basic effort that should be expected of a company that has ran for the number of years that this place has.I called back, because hey, people make mistakes. Things happen. It's since been over an hour again, and they've clearly proven that they don't give a whit about their customers at all.They are an unprofessional company that doesn't put in any effort, and I would strongly advise that you hire anyone other than them for transport. Literally anyone. It would be faster to use a smoke signal to call for help than to rely on these people.
Called at 12:30 expecting 15-30 minutes wait, was told 20, agreed. By 1:20PM (50 minutes later) they had not arrived. I called and they blamed the driver, but in order for them to be accountable, I am posting this review. They had no idea why I needed a cab, and I opted to put my trust in this company for their service and was sorely disappointed
So my boyfriend gets drunk & ends up stranded in Towson @ Towson U. He calls off a strangers phone @5 am cause his had died. He tells me he is stranded and to call him a cab. I live in Columbia so I had to search cab companies available. I call and first the address I was given was invalid to their system (reminder not familiar with the area). The woman was rude when I couldn't figure out the address & told me to call back when I got the right address & hung up. I did some searching and found an address that could work. I called back gave her all my info she told me my cab was on the way & before I could say anything , she hung up on me. Then the cab arrives. But I get a call , it's the taxi driver , my bf is telling me that the driver is telling him that they have to pay upfront. My Bf has no money, I begged the driver to take my boyfriend home he's drunk. He says sorry & hangs up . Kicking my drunk barely functional boyfriend out the cab. I have no idea where he is. Thanks jimmys cab
Any time that I need to go anywhere and have no choice but to use this cab company, given the area I'm in, I will make sure I call 2 hours in advance. I have used this company for over a year now and never once had a good experience. It's disheartening that the people who have no other option but to take a cab have to deal with this. They have been more than an hour late on more than one occassion. I have almost lost my job, missed and had to reschedule several doctor's appointments which I've missed work for only to sit and wait for a cab that never shows. If you try calling after the 20 minutes (the time they tell you to call) it takes over ten minutes to get through to a nasty dispatcher who for some reason always has an attitude with you for calling. When the cab finally does show up, you are in for an overpriced ride of your life. For your life I should say.. Talking or texting, swerving in to lanes of oncoming traffic, running red lights.. ridiculous isn't even the word for it.
Driver literally drove only pressing the gas once he felt the car slowing way down. Slowed down approaching all green lights! Really??!! .. that's not how you get tipped!!!
i waiting 2 hrs for a taxi and no one pickup the calls....the dispatchers have no customers skill... your drivers only want to take ppl who r going far distances or leaving big tips
Late night dispatchers are very rude and nasty. Then when you call the main number to complain the woman who answers the phone is just as nasty and rude as the dispatchers. After talking to her it makes perfect sense as to why the dispatchers are equally as rude. I will be filing a complaint with the BBB
They have bad customer service skills and very bad timing and the drivers are impatient
i bowled at the helendale alleys 2 weeks ago. i went with my daughter. the place is very dirty and center looks old. there was no one there to help my daughter with bowling. machines broke down twice. we bought food and price s were way too high. we will never bowl here again.