What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
725 York RdTowson, MD 21204
From Business: Heritage Honda Towson Service Center serving Towson offers great low prices, rebates, and incentives for new & used Honda cars, vans and SUVs. Our Expert Service …
3371 Laurel Fort Meade RdLaurel, MD 20724
From Business: Ourisman Honda of Laurel is an exclusive automobile dealership of Honda which deals in new and pre-owned vehicles. It deals in cars, sport utility vehicles, miniv…
580 Baltimore BlvdWestminster, MD 21157
From Business: Here at Heritage Honda Westminster we have an incredible selection of new, pre owned and certified used Honda cars, trucks and SUVS. Come in to our Westminster Ho…
745 State Route 3 NGambrills, MD 21054
From Business: PowerSports of Crofton provides a superior selection of ATVs, side by sides, motorcycles, scooters and more at great prices. Our sales department works hard to ge…
1226 Generals HwyCrownsville, MD 21032
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Another great experience with Lexus of Towson service. When my service advisor, Scott Johnson, moved from Reisterstown to Lexus of Towson, I moved there as well. Scott is easy to reach to schedule service, explains what service is scheduled and answers any questions. If, during servicing, the technical discovers something additional that may need to be addressed, Scott sends an email message and follows up with a phone call to explain the issue. My car was ready before the time promised. Checking out was painless -- don't miss the baked cookies on the counter!! Will I return to Lexus of Towson? Absolutely, both for service AND sales.
Recently the time had finally come to get my brakes replaced. A coworker of mine said he always had a great experience at Hollenshades. I scheduled an appointment for the following day. I came in to have my brakes done at my scheduled time. Within 10 minutes my car was being serviced. The prices are very fair and the customer service I received was outstanding!
Went in for a $20 oil change and tire rotation. They checked other things out in my car and came back with $1200 worth of suggested fixes. They pushed really hard and tried to make it sound like my car could break down at any moment. I regrettably took some of their advice and had them replace my serpentine belt for $150 - total rip off by the way. I was worried because I had a huge road trip planned for the next day. I didn't want to take any chances. They gave me the old belt from my car. I took the old belt to another mechanic for a second opinion and they laughed in my face saying "That belt is fine." Now my car makes a new noise that I never heard before because a part of the power steering now rubs up against the belt. Didn't know I had that issue before because I just took it to get it's 100k mile check up. Once again, my car never made that noise before I took it to this shop. Moral of the story, they will up sell the hell out of you and totally take advantage of you. Don't listen to them. In fact, just go somewhere else.
I've had my car serviced at Hollenshades since I moved here last year. Great customer service and pricing!
Hollenshade's Auto was such a great pleasure to do business with. The family business's honesty and integrity will have me now as a customer for life.
What a great experience it has been dealing with Hollenshade's Auto. It's great to see there are still some honest mechanics out there. The customer service and competitive rates will keep me coming back!
It was a real pleasure dealing with Hollenshade's. I've been searching for a good mechanic for quite sometime now. The honest and friendly team along with Hollenshade's competitive rates will definitely have me coming back. Thanks Again!
Went in for an oil change and Sam, the mechanic was friendly and responsive. The cost was reasonable and the service was very quick (I was leaving for vacation and needed same day service). The new owner, Steve, is passionate about cars and is very customer-focused. I will definitely revisit them for future service.
These guys knocked my socks off! I've grown used to gruff and unfriendly service at Auto shops and I expected the same when showing up here. The person at the front (Mark or Mike) was attentive, personable and rolled the red carpet out for me. The mechanic went a step further and gave me a heads up on some ways that I save on maintenance. I was treated like royalty and spent less than $100, this is definitely where I'll go for anything car related. Any place can fix your car, but everyplace won't treat you like they appreciate you!
My experience buying my first Lexus at Length Stolen was v r y good. Tim my sales associate was very professional as were all the other employees I encountered.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.