I gave the women my address then she told me she don't pick up at my house and hung up in my face, when I tried to call back it wouldn't let me
Overall, my group was super happy with our trip with Bus Charter Express. They accommodated my group of 140 people excellently. Great service and …
Waited on hold for over 10 minutes before them even getting my location. when the taxi showed up they let someone else take the cab knowing it wasn't for them. Was outside waiting for them and walked 10 feet to get the other people to go and they let the other people take the taxi from us.
To Exspensive to go to one place in town. 15.00 just to go from one side of town to the other is ridiculous.
This place sucks... Terrible ownership, treat their customers bad and their employees worse... It's better to walk than catch a ride with these people!!!
It took them forty minutes to send a cab. The dispatcher was rude. Avoid this cab company at all costs.
I'm not just complaining about this company, I'm complaining about all public transportation in this town. This is the state capitol and the transportation here might as well not exist. You take the metro and you have to leave an hour and a half early just to get to your job on time. After 5:30, you have to call a cab because the sorry bus system here shuts down before the sun sets. Both cab companies are a joke. You call and wait, sometimes hours, for a ride then many of the drivers act like they just did you a favor by picking you up after making you wait for an hour or more. If one can't figure out how to run a business, then shut it down and make room for someone who can.
Awesome people really nice dispatchers. I ride all the time. yes and i work here its a great place.;)
If zero stars was an option that's exactly what I'd rate them. Call at 1:00 get told to call back at 5:00. Call at 5:00 get told they'll call me back shortly. 45 minutes and then an hour no call back. An hour and 15 minutes later I finally get a call back saying they're on their way. At this point I've already started walking. Two miles into my 4.5 mile trek I finally get a phone call -_- I managed to walk to work in less time than it took for them to even get back to me. Needless to say I will never attempt to use this company again.
One star is too many. This place was rude and hung up on my friends twice! Would not ever use this company for a ride!
Very nice people and great service. Dispatch and driver very courteous and polite. Will use them again.