"Unbelievable Customer Service" - Richard M.I cant express how great it was working with Kent. Truly understands customer service! No pressure from the moment I stepped on the lot. He worked very hard to make sure I was completely satisfied with my purchase.
Great place - willing to work with you and super service after the sale. Would absolutely buy there again. They include a warranty with every purchase which give you peace of mind, never used it but knew it was there if needed. Great guys helpful staff.
My wife and I purchased a 1999 Buick LeSabre from Bozarth Best Buy. The dealership said that the vehicle had 49,000 miles on it, was a one-owner car, and had many miles left to go. The salesman told us that the A/C was in very good condition. Within a month of owning it, one of the tires blew and we had to replace all the tires because they were old and brittle, according to the tire shop. The tires that were on it when Bozarth Best Buy sold it were unsafe for road use. Then we began noticing a popping noise whenever we turned a corner or went over a bump, and a raspy noise when the AC wasn’t engaged. We took it to a reputable mechanic and he said the AC clutch needed replaced. After looking under the car, he told us that the place where the front tires connected to the rest of the frame was so rusted out that the car was unsafe to drive. He advised us to not spend money replacing the AC. He also said that someone had tried to “cover up” or “improvise” for the rusted frame by putting what looks like two large washers on the most rusted area. I know they aren’t technically washers, but I don’t know what they are called. There is so much rust that these two new parts are attached by less than 2 inches of metal to the frame, when it should be attached to at least 5 inches (the whole circumference of the hole). We notified the dealership and took it to them for inspection. After about a month, they finally answered our calls and told us the following: the car cannot be fixed, the fact that it is “unsafe to drive” is an opinion and is not objective, they will not give us our money back, they will trade us for a different car. When I sent them a list of acceptable cars, Mr. Bozarth then told me that he didn't say "trade". He wanted to sell us a different, more expensive car. They refused to return our money. My wife and I suggest buying a car from a more reputable company than Bozarth Best Buy. Companies like this have low standards for safety and quality.
First off this place is selling vehicles that the owner William Frye aka Bill knows has open recalls but he doesn't tell you about them and he sells vehicles that are supposed to have salvage titles but he sells them as clean and walking into the office all you smell is cat piss and there is cat hair everywhere not good for allergies and don't even think that he is going to give you a fair trade in price for your vehicle you'll be lucky to get $300 for it but then he turns right around and puts a price of $7995 on it and tells people that's what he has into it oh and he always says that he doesn't do auctions but if it's a vehicle from his Texas lot most of them are from auctions best bet just don't buy here
I leased MAZDA from this dealership I was approved with affordable payments.The car is in a very good shape and they even paid for my tags
Great deal I am a winner got my car cheaper than any dealership in town , with warranty.I recommend this dealer to anyone who is interested in getting a good deal
Autos Inc South! Avoid,avoid, and avoid. I purchased a vehicle for $4,800.00 in cash, within the thirty day warranty had two different breakdowns, one they fixed, (must have been cheap) the other they said they did, but obviously not, for I had to at the expense of $700.00. I hope you read this review, it’s honest and straightforward, and it’s written in your best interest. Sincerely, Allen T.
I've know Joe for years; great guy... always ready to answer questions and if he doesn't have a particular vehicle you want, he'll find it for you! Highly recommend.
This was hands down the best buying experience I have ever had. The sales staff was very attentive and went to great detail to be sure I found the vehicle I wanted at a price that was affordable to my pocket. I would recommend this store to anyone having a hard time out there finding what you want.......I have read the other reviews on this site and don't see how anyone could have a issue with their service or professionalism...... no pressure....no games.....have you been to ones of the big dealerships lately? Having issues? Tired of the games? GO HERE.........
I bought a 2011 chevy impala with 2,500.00 down & a loan that doubled the sale price of 6,900.00. I kept telling them there was something wrong with the car because the engine light kept comming on. Tony kept telling me to go see his shadetree mechanic who was never available. 100 days after having the car ; the engine went out. THEY SOLD ME A 14,000.00 LEMON!! I had to replace the engine myself & Tony charged me 200.00 to drive another car for 5 days while getting another engine that took 2 weels to get & put in. My cousin in law Sierra also bought a car which the entire transmission went out in 6 months.. I have spent so much money on the impala engine alone that I should have bought a Benz . They buy their cars at the auction. Basically, I should've kept my other two cars I owed & went to to auction. I could've gotten a 2015 impala for 2500.00 at the auction and gave it back had it been a lemon like the impala they tricked me into buying. . . This business intentionally sought out money ; Definately knowingly selling me a lemon & made my life extremely hard & expensive. They are legitimate crooks and the worse place in Topeka to purchase a car from. You're better off going to heartland auto salvage (junk yard) where I always get cars that work and run excellent to this day or go to the auction urself. PLEASE SAVE YOURSELF THE HEADACHE & Never , ever ever , ever , let this car lot sale you a car. Chances are,"You will pay twice as much for a pretty car that has high mileage & a bad engine". Do not purchase your LEMON!