I have rented from Trevor for about 1 year. He always address my concerns quickly and is very helpful. The online portal is very easy to use and keeps everything in one spot. I also am able to pay online and get a receipt immediately. I have rented all my life and red key is by far the best and easiest to work with. My parents also have Trevor managing a property of their's and they are very happy with his services.
We have rented from Trevor for almost a year now and he has been great. Everything has gone smooth and if we had a problem it was taken care of right away. I would recommend Red Key property management to anyone looking to rent!! They are great to work with and very helpful. Call them if you need a place to rent!!!!!
I have rented from Trevor for a few years (even moved twice). He and his company are awesome to rent from. Great Property Manager. I would recommend anyone looking for a place to look at Red Key Property Management llc, first.
Cindy the Guard Right Properties Manager has been nothing but unprofessional. We moved into a house that was vacant for over a month so laying the carpet and fixing the air conditioner would have been seen to ... NOOOO....we had to live with furniture all piled up until the carpet was done, over a week. The temperature was in the 90s and we sweltered for four days. Luckily I took pics when we moved in and when we moved out. I had to clean the filthy kitchen and air vents. We had a broken ice maker, a hole in the main bath, a broken panel in the bathroom and the dishwasher didn't wash. We fixed all but the hole in the bath and ice maker. We paid online religiously and all bills on time...but still incurred a late fee of $100 now and then. We spent so much time telling her to take it off. We paid a $2 convenience fee even though we paid straight from our bank account. We spent a large amount of time asking her to put our name on utility bills so we knew what amount to pay and when. One bill was never attended to. Now that we have left it's been nearly two months since we left and we still don't have our security deposit. Just last week we were told that we still owe a garbage bill and that she deducted it from the check. All payments were paid on the online Portal and nothing was owing. Cindy only told us we owe 40 days after we left the house. We wanted to check the Portal but she had already locked us out. This check is apparently on its way to us from Alabama!!!! It's been four working days and it's still not here! When we walked through the inspection Cindy ran her finger over every surface including the base board! That house was cleaner than when we moved in. Cindy ignored emails, answered with incoherent language promising to fix things, but never got around to it. Don't rent from this Rental Property Management called Guard Right Properties or you will be very sorry. We're dealing with this company legally. Will update when done.
Worst possible choice for renting any property. Most dishonest person I've ever had the displeasure of working with is Cindy the manager. For over a year my wife and I rented a nice little town home in tooele with never a complaint missed payment or negative word said to us but when it came time to move out things went downhill at an incredible rate. Cindy has been rude, snide, demeaning and downright hurtful to my wife. In total after everything was moved out we have put in well over 60 man hours cleaning with qtips and over $350 in external cleaning services for her to jerk us around and tell us its not up to standards when I know the place is in way better shape both in cleanliness and in serviceability than we came in thanks to our efforts. The maintenance is a joke we asked for the sprinkler system to get fixed the entire time we lived there and only now that we are moving is it getting done. General upkeep was so big a hassle I just paid for it out of pocket because the guy they sent was clueless and it just saved us time, hassle, and dealing with unprofessional and unskilled people. In summary while renting its a headache but the worst is when you decide to leave and they become rude and dishonest in the worst 180 in character I've ever seen. Don't do it folks find some place else its not worth it to deal with the hassle and its definitely best to avoid the manager Cindy.